Catholic Charities Eastern Washington·Spokane Valley, Washington
The Case Manager assists individuals in the Supportive Services program to obtain and maintain permanent, stable housing using housing first principles. Key duties include developing stability plans, managing client data in HMIS, and connecting clients with community resources and public benefits.
FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays
Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law
Job Summary This position is responsible for assisting individuals enrolled in HOC’s Supportive Services program in obtaining and maintaining permanent, stable housing.
Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
to perform this job successfully, an individual must have a Bachelor’s Degree in Social Services or related field and minimum one year of relevant experience in direct client services; OR an AA Degree with 3 years of relevant experience in direct client services; professional experiencing working in low-barrier homeless services or the field of mental health services preferred.
Successful candidates will demonstrate in their cover letter how they meet the minimum education and/or experience qualifications.
To perform this job successfully, an individual must have a valid Driver’s License and successfully pass background check applicable to position.
To perform this job successfully, an individual must be able to: Regularly sit, stand, climb, walk, hear/listen, talk Frequently lift up to 25 pounds, pull/push, carry, grasp, reach Occasionally crawl, stoop, kneel Clearly see 20+ feet, with or without corrective lenses, ability to focus
Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical
Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed.
Computer/Technical
Ability: working knowledge of and experience with: Microsoft Word, Microsoft Excel, Microsoft Outlook, HMIS or other similar database.
ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal
Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities.
Candidates must have a Bachelor's degree in Social Services with one year of experience, or an Associate degree with three years of experience. A valid driver's license and the ability to pass a background check are required.
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Market context
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