Family Practice Nurse Practitioner

Nurse Practitioner/Physician Assistant

Providing comprehensive direct primary and urgent care to an ethnically and socially diverse patient population, mostly indigent, in accordance with protocols, policies and procedures; and ensuring quality of care and services. Managing specific clinic programs or initiatives from inception through implementation, as assigned

Duties and Responsibilities

Patient Services

• Ensures that patients/clients receive quality, timely, professional care services in accordance with Clinic’s mission and values.
• Provides primary care services to
• Clinic patients including: Conducting physical examinations Ordering and interpreting the results of laboratory, x-ray and other tests; Determining and implementing courses of treatment, Providing and monitoring the results of treatment; and adjusting as needed Provides health education and instruction in the areas of health/sickness, personal hygiene, nutrition, sexual behaviors, and medication usage as applicable. Proactively assists the patient and family through all facets of accessing care at the Clinic and elsewhere, serving as a resource to resolve patient and family concerns. Participates in the improving the quality of care including participation in peer review, setting clinical standards for medical support staff, and monitoring quality of medical services to patients. Meets and consults with other staff providers on an on-going, regular basis to discuss clinical concerns and opportunities for care improvement. Additionally, consults with physician on duty as necessary and refer patients to appropriate resources. Participates in team meetings and provides input on general operational issues to improve the quality of health care delivery including the Clinic’s Best Practices team to create and monitor protocols/guidelines for patient care and uniformity of forms. Participates in the development and implementation of new Clinic programs; may assume leadership for new health care initiatives and projects. Identifies training needs of staff and collaborates others to develop and implement appropriate training programs and opportunities to ensure a skilled and knowledgeable staff.

Compliance

Ensures services provided comply with regulatory agency requirements, contractual obligations and funding sources. Performs/supervises functions, duties and services in compliance with regulatory agencies, contractual obligations and funding sources such as CHDP, CPSP , Medi-Cal, FPACT. Creates and maintains effective interpersonal relationships with all employees; keeps employees informed of changes which may affect the work environment. Communicates effectively with all levels throughout the clinic and the specific site by consistently utilizing and facilitating effective strategies to encourage collaborative problem solving and decision-making. Troubleshoots difficult problems or situations and takes independent action to resolve them. Through teamwork and accountability exhibits behaviors and attitudes of courtesy and respect for all staff at the Clinic in accordance with its mission and values. Establishes and maintains effective and positive working relationships with representatives of outside agencies, government entities, vendors, as well as other clinicians, volunteers and staff; represents the clinic site when appropriate. Ensures patient/client confidentiality; demonstrates complete discretion when discussing patient information. Completes documentation for clinic sessions in a timely manner ensuring accuracy and completeness to ensure the Clinic can collect funds for the services. Participates as a member of the site’s clinical team; promotes the clinic’s goals and philosophies to staff; participates in committees; and actively cooperates with others in support of the clinic’s goals.