Arkansas Children's Hospital·Springdale, Arkansas
The Case Manager Assistant facilitates patient continuity of care by making referrals to community agencies and documenting arrangements in medical records. They also assist in writing appeal letters for denied medical stays and conducting discharge follow-up calls.
Arkansas children's is a tobacco free workplace. Flu vaccines are required. Arkansas children's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
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Time Type: Full time
Monday-Friday, FT, 8: 00-4:30pm (LPN)
The Case Manager Assistant works with the case managers to facilitate patient's continuity of care for home at time of discharge. The Assistant is responsible for making referrals to community care agencies and communicating these arrangements with the case manager and documenting in the patient's medical record. Additional duties include assisting in writing appeal letters for denied medical stay and completing discharge follow-up phone calls.
Completion of an approved program per state's requirements.
Related Field - 1 year of experience
Licensed Practical Nurse - Arkansas State Board of Nursing (ASBN)
1. Complete referral to community resource agencies for patients with home discharge needs.
2. Coordinates and communicates the arrangement of the discharge planning activities.
3. Documents agencies who will be providing services in the medical record along with the completion of follow-up phone calls.
4. Completes discharge follow-up phone calls and documents in medical record. Communicates any relevant gap in providing care to a patient that is identified during the phone call.
5. Assist the manager in writing appeal letters for denials of in-patient admissions.
Candidates must be a Licensed Practical Nurse (LPN) certified by the Arkansas State Board of Nursing. One year of experience in a related field is required.
Market context
Operations roles in Arkansas often reflect steady demand in clinics, hospitals, and other care settings that need reliable front-office and workflow support. These positions are competitive because employers usually want candidates who can communicate clearly, work quickly, and handle basic computer tasks; this role also requires a high school diploma or equivalent plus phlebotomy training or experience. Review the AI-summarized requirements and benefits here to save research time, then confirm your phlebotomy background and prepare one example of staying organized in a fast-paced setting.