Simpson Housing Services
Location
Minneapolis, Minnesota
Salary
$23 - $25 / HOUR
Provide comprehensive case management and housing search support to families experiencing homelessness to help them secure and maintain permanent housing. Partner with participants to increase financial stability, access government benefits, and improve overall family health and educational outcomes.
Requires a valid driver's license, a reliable vehicle, and proficiency in Microsoft Office and client databases. A bachelor's degree in human services and at least one year of experience with diverse, low-income populations are desired.
Summary The Transitional Housing for Families program provides weekly support services and temporary financial assistance for families experiencing homelessness to achieve permanent housing. This position will work as part of our Family Housing team to support families with locating and securing housing, along with leveraging support services that will help families maintain permanent housing. The goals of the program are to partner with families to move into and retain stable housing, increase economic resources, and simultaneously address the needs of parents and children to improve outcomes for the whole family.
Hours for this position are generally Mondays-Fridays, 9am-5pm, with some flexibility based on participant needs.
Complete intakes and assist with housing placement of new participants. Orient participants to Simpson policies/procedures. Meet weekly for 60 minutes or more with families at their place of residence Partner with participants to develop self-defined goals focused on improving stability and achieving greater independence. Provide transportation assistance and accompany to appointments related to their goals. Support and explore community resources when participants are struggling with mental health concerns and healthy family functioning. Support skill development to achieve a greater level of autonomy. Partner with parents and children to improve health and educational outcomes and strengthen community connections. Formally review individual initial and ongoing goal plans every 90 days.
Partner with participants to address barriers to housing: such as a lack of proper ID for self or children, evictions and/or criminal record expungement, etc. Build relationships with landlords to facilitate communication with families regarding finding and securing housing, ongoing tenancy concerns, and property issues. Partner with families to complete tenancy education to understand their lease and know their rights and responsibilities as a tenant. Partner with participants to obtain furniture and other necessary household items. Partner with families to address housekeeping needs. Partner with participants to prepare for independent housing without services.
Partner with participants to access and maintain government benefits Partner with participants to connect with education, training, and/or employment. Explore banking, savings programs, debt management, credit counseling, and budgeting tools to achieve a sustainable financial life.
Demonstrate the ability to work within a team setting, with an emphasis on leadership, self-initiative, patience, creativity, maturity and tact. Communicate and coordinate services with all team members. Attend regular team meetings, other required meetings. Collaborate with Early Childhood and Children and Youth Specialists Develop and maintain positive working relationships with staff, volunteers, and participants.
Complete accurate and thorough documentation and recordkeeping in a timely manner: Maintain individual electronic ClientTrack files, including timely detailed case notes of each interaction. Maintain accurate records including time sheets, credit card statements, client expenses and mileage reimbursement.
Excellent skills in teamwork and collaboration. Ability to take initiative, work well independently, and manage time Knowledge of Harm Reduction/Housing First Model and commitment to that model Ability to communicate respectfully, positively and professionally with participants, providers, family members and others who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion Ability to perform non-traditional tasks while meeting participant needs Ability to maintain confidentiality Adhere to a standard framework of boundaries in all interactions with participants, volunteers, staff and public
This position offers housing search support and weekly in-home support to 15-20 participant families. Participants will locate housing throughout the metro area. This position works with families who are referred through Hennepin County Coordinated Entry. Participant populations may include those experiencing mental or chemical health issues, criminal histories, and domestic violence.
Driver’s License and access to a safe, reliable and insured vehicle Possess strong computer skills, with experience in Microsoft Office. Demonstrate ability to learn and use computer database for client records.
Bachelor’s degree in human services, or related field. Minimum of 1-year experience in providing direct social services. Experience with low-income families, people experiencing homelessness, diverse populations, and those who have mental health, chemical use, and trauma histories.
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