Medical Assistant

Job Title – Position Description: Medical Assistant

Reports to: Clinic Manager

MISSION

The Medical Assistant is responsible for creating an exceptional patient experience while providing competent and compassionate care to every patient. The Medical Assistant role is fluid and versatile with progressively increasing responsibilities including helping direct efficiencies and maintaining high standards for EMR documentation.

• Outcomes
• Ready to take on new opportunities for various clinical challenges with a sense of urgency, intuition, and proactive approach with a can-do attitude despite adversities.
• Communicate with respect, kindness, and politeness to a diverse group of people to provide an exceptional patient experience.
• Takes on the challenge of unfamiliar tasks and learns from failures and mistakes while continuously looking to optimize the patient experience by considering multiple and varied components of the patient cycle.
• Able to acquire, analyze, and provide accurate clinical information to the medical team in a timely manner, while maintaining accurate patient charting in a fast paced and high volume work environment.
• Understand impact of your actions on others, be willing to admit and take responsibility, and be able to reflect on performance and proactively request constructive feedback to grow within the role.
• Willing to learn and adopt new responsibilities and organizational change based on shifting demands of front office duties, patient work ups and procedures, and effectively navigating patient charting and medical history for medical team.

Competencies

Job Related Competencies

1. Action Orientated

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 2.
• Directs
• Work: Providing direction, delegating, and removing obstacles to get work done. 3.
• Demonstrates
• Self
• Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 4.
• Situational