The role involves identifying and solving challenges for incoming client referrals by connecting them with community resources and social service agencies. The coordinator provides coaching and casework to help clients eliminate barriers to their decision-making process regarding pregnancy.
Requirements summary
A Bachelor's degree in Social Work is required, with licensure to be obtained within the first 90 days of employment. Candidates must have at least one year of social service experience and align with the organization's mission.
The Continuum of Care Coordinator role is responsible for gathering information, identifying, and solving challenges of incoming client referrals, and providing casework type services to clients. The Continuum of Care Coordinator is also responsible for developing relationships with community resources and social service agencies to gather information for referrals and make the information available to clients to assist Human Coalition achieve its mission of existing to rescue children and serve families across America. Continuum of Care Coordinators are responsible for identifying and communicating eligibility requirements and processes of resources within the community to clients that we serve. This position is intended to bridge the gap between clients in need and the support offered by community and state programs.
Human Coalition is an innovative, energetic, compassion-driven non-profit organization with the purpose to end abortion.
Essential Functions
Caregiving
As referred by clinic staff, connecting with clients facing an unplanned pregnancy who are considering abortion to identify potential barriers/need
Assess the challenges that are influencing the client’s decision-making process
Coach and connect clients to the necessary resources to relieve pressure to abort
Walk alongside clients and provide action steps as they work to eliminate barriers or challenges that may influence the decision for their pregnancy
Continue to meet with and coach clients to work through their challenges as needed
Connect clients to a volunteer mentor within the local church/program for further education
Protect clients’ health information for confidentiality, authorized access for treatment, and data security
Perform other duties as assigned
Administration
Find, develop, and maintain network of resources within local churches, community organizations, state programs, and social service agencies to utilize for client needs
Document all client communication in client management system
Assess client stability and risk assessment scores
Work alongside other departments to address complete client care and scope of needs
Develop, track and measure effectiveness of Continuum of Care process per KPI’s
Communicating via email, phone, text message, etc. for regular cadence of follow-up with clients as well as community partners
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Minimum Qualifications
Passionately aligned with the mission and vision of Human Coalition
Comfortable in creating trusting relationships within all levels of the organization
Strong organizational skills and attention to detail
Ability to maintain a high level of confidentiality
Ability to maintain a professional and positive attitude
Ability to work in a fast-paced, changing environment
Desire to serve others
Education and Experience
Bachelor’s degree in Social Work required, licensure to be obtained at the expense of the candidate required within first 90 days of employment
1+ years of Social Service experience
Supervisory Responsibilities: None
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement
Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, or marital, disability, or veteran status. Because our primary mission is religious, Human Coalition does lawfully require assent and adherence to our core doctrinal beliefs.
