Family Care Manager I

Position Summary

The Family Care Manager position provides continuity of care, with the goal of permanent placement, for children through a family care management model that includes developing, expanding, accessing, and linking resources in the community to the needs of the child throughout the child’s experience in the system, while documenting progress.

In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

Essential Job Functions

• Assess, interpret, and provide care information for children and families.
• Work as part of a Family Care Team managing children (ages 0-17).
• Consistently demonstrate positive outlook, patience, respect, and cultural sensitivity when dealing with challenging environments.
• Contribute and promote a workplace of dignity and respect for all.
• Serve as a mandatory reporter for child safety.
• Foster a safe and welcoming environment for youth, families, and colleagues, ensuring emotional and physical security without re-traumatization.
• Follow a trauma-informed approach, demonstrating sensitivity to individuals’ needs and experiences.
• Practice self-care and seek support as needed to prevent burnout while providing trauma-informed care.
• Maintain current knowledge of community resources to recommend.
• Effectively use constructive feedback and different ways to improve performance and efficiency.
• Be punctual, ready to work and collaborate effectively in team settings.
• Take guidance and direction from supervisors and management.
• Adhere to our organization's core values and mission.
• Provide case management services including assessment, planning, monitoring, and advocacy.
• Ensure completion of Medicaid assessments and case/treatment plans for children in foster care.
• Develop and maintain service/case plans with clear goals, objectives, and timelines.