Community Health Network of Connecticut, Inc.·Wallingford, Connecticut
The Community Navigator connects members and families with healthcare providers, community services, and resources to improve health outcomes. They provide social support, advocacy, and outreach specifically for individuals enrolled in the HUSKY Health Program.
The Rural Health Transformation (RHT) Program is a federal grant that empowers states to strengthen rural communities across America by improving healthcare access, quality, and outcomes by transforming the healthcare delivery ecosystem.
• Under the direction of the Community Engagement Team Lead, the Community Navigator will be responsible for connecting with members and their families to navigate and access providers, community services, and other resources.
Activity will include connecting members to providers, providing social support, community-based outreach, advocacy, culturally based educated, health promotion and referrals to services for individuals, and families enrolled in the HUSKY Health Program.
In this capacity, the Community Navigator works closely with Community Health Workers, and agencies involved in improving health outcomes for HUSKY members.
Cultivates and maintains awareness of community cultures and values.
Develops a positive and supportive relationship with members/families to assist with resource navigation and coordination.
Possess a deep understanding of community needs and knowledge about the HUSKY Health provider network.
Builds trust and provide on-going community outreach and follow up to members for Social Drivers of Health (SDOH) needs via HUB sites and visits to other settings, including but not limited to community events and health fairs on weekdays, weekends and evenings, where members can be found.
Educates and provides advocacy to members in appropriately utilizing the HUSKY Health program.
Community navigators will assist members with finding a primary care provider, schedule primary care appointments, and provide support for social drivers that impact health.
This is a telecommuting position that requires working from a HIPPA-compliant home workspace, via employee-supplied high-speed internet connection on company-supplied computer workstation and telephone technology.
Attendance in person for meetings, training, etc. is required.
Performs other related duties as assigned
Desired Education: One to two year’s post-secondary schooling
Desired Degree: High School Diploma or GED; Associate degree preferred
Desired Major: Social Services, public health, or allied health discipline
Minimum 1 year work experience, volunteer experience helping others or working with vulnerable populations. Experience could include having relationships with community-based organizations and/or state agencies such as prior experience working in a community setting, providing health education, outreach and follow-up and an understanding of Social Drivers of Health (SDOH) needs
Trust building traits and problem-solving skills. Knowledge of a specific community, population and local resources. Bilingual (English/Spanish) Preferred. Must live in on the designated geographic locations in need. Basic computer skills required. Current and unrestricted motor vehicle operator’s license and reliable transportation
Certifications Required: State motor vehicle license
We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.
We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.
Candidates should have a high school diploma or GED, with an associate degree in social services or public health preferred. A minimum of one year of experience working with vulnerable populations and a valid driver's license are required.
Market context
In Connecticut, Community Navigator roles tied to rural health transformation often reflect steady demand where access to care, transportation, and care coordination are ongoing needs. These positions can be competitive because employers look for experience with vulnerable populations, a valid driver’s license, and familiarity with community resources; this posting’s requirements and benefits are AI-summarized from the original job description, which can save you research time. If you’re considering applying, review your experience supporting clients across services and be ready to explain how you would help connect rural residents to care.
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