Job detail

OPS - Medical Interpreter

Community Clinic Inc.

#Interpersonal Skills #Customer Service #Confidentiality #CPR Certification #Documentation #Bilingual #Spanish #Electronic Health Record #Communication Skills

Quick overview

The Medical Interpreter is responsible for translating information between patients, families, and staff while maintaining strict confidentiality and adhering to the code of interpreters’ ethics. This role also involves managing the flow of communication to ensure accuracy and foster rapport between the provider and the patient.

Requirements summary

Candidates must possess a High School Diploma or GED and have at least one year of relevant work experience, preferably in a medical setting, along with current CPR certification. Excellent communication skills, the ability to maintain high customer service standards, and the capacity to work on-site are essential duties.

high schoolInterpersonal SkillsCommunicationCustomer ServiceConfidentialityDocumentationBilingualElectronic Health RecordRapport BuildingSpanishTranslationInternet NavigationProfessional IntegrityImpartialityCode of Ethics

Job description

Position summary

The Medical Interpreter will translate for patients, families, and CCI staff. Must maintain confidentiality, impartiality, and professional integrity and abide by the code of interpreters’ ethics. In addition to conveying information to the patient, the medical interpreter manages the flow of communication to maintain accuracy and build rapport between the provider and the patient.

Other skills and abilities

Must possess excellent communication and interpersonal skills.
Ability to maintain a high customer service standard and observe corporation protocol in a hectic and sometimes hostile situation.
Ability to document messages that include a summary of the relevant details.
Ability to present information clearly and concisely.
Must be able to work between multiple locations, as needed.
The ability to work on-site is an essential duty for this position.
Bilingual (fluent English/Spanish) is a plus.
Other duties as assigned.

Working conditions

Proper and professional grooming is always expected.
Prolonged periods of standing, bending, or working at a desk on a computer.
The ability to lift (up to 15 lbs) is required.
Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require extensive safety precautions and may include protective equipment.
ADA Category. By the Americans with Disabilities Act, requirements may be modified to accommodate disabled individuals reasonably. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or impose undue hardships on the organization.
OSHA Category 1. Clinical environment. Possibility of exposure to chemicals and infectious body fluids, e.g., HPV, HIV, HEP C, HSV.

Education and experience

Requires a High School Diploma or GED.
Experience with medical interpretation or certification preferred