Medical Assistant

About the Role

The Medical Assistant (MA) at Eras Women’s Health is a key member of our clinical support team, working under the direct supervision of the Lead RN and clinical providers. This role is essential to delivering smooth, high-quality patient experiences across routine gynecological visits, in-office procedures, and primary care for women. The MA is the front line of patient interaction — responsible for rooming, vital signs, chart preparation, patient communication, and day-to-day clinical coordination. \n

Key Responsibilities

Room all patients efficiently: escort to exam rooms, obtain vital signs, and prepare patients for examination or procedures. Turn over exam rooms between patients to maintain smooth clinic flow. Complete chart preparation by opening encounter notes, beginning documentation, and reviewing patient intake forms as needed. Assist with advance chart preparation by entering intake information into clinical profiles. Draw labs and collect specimens as directed by clinical staff and if within scope. Assist providers, clinic nurse, and/or lead RN during examinations and in-office gynecological procedures (e.g., chaperoning, instrument handling, patient comfort, and education). Support phlebotomy and specimen collection; process, handle, and route laboratory samples per clinic protocols. Administer IM/SubQ injections per provider order and under direct provider supervision, consistent with Arkansas Medical Assistant scope of practice. Sterilize and maintain equipment per infection-control protocols. Review and process patient letters and correspondence for providers. Assist with prior authorizations for routine medications, procedures, and referrals under provider guidance. Sort and integrate outside care records (from external providers, labs, or imaging) into patient charts. Track and maintain stock of medical supplies to keep exam rooms and storage areas fully stocked.