Front Desk Associate

Georgia Eye Partners·Johns Creek, Georgia

$34 - $38/hrFull Time On Site 2-5 yrsPosted 3 months ago

Practice for this role

Front Desk Associate · $34 - $38/hr

How this role compares

Computed from live listings

-7% vs. median posted rate for healthcare roles in Johns Creek, Georgia ($36.45/hr, n=59)

$1.00/hr · lowesthighest · $80.00/hr

this role: $34.00/hrmedian $36.45/hr

Shaded band: the middle 50% of 59 posted healthcare roles in Johns Creek, Georgia rates. This role sits in the 46th percentile.

About the role

Pay for this role is about 7% below the Johns Creek, Georgia median for similar positions.

The Surgical Technician assists surgeons by preparing and maintaining instruments and procedural needs for all surgical procedures. They are also responsible for managing supplies and maintaining the Central Sterile area according to regulatory standards.

Company Overview Georgia Eye Partners is a specialty eye care practice in Metro Atlanta comprised of ophthalmologist and optometrists dedicated to providing patients with the highest quality medical and surgical eye care. Our services range from general eye care to complex surgical care for conditions such as cataracts, glaucoma, corneal disease, and refractice. We offer LASIK and other refractive surgery options as well as oculoplastic surgery and laser aethetic procedures through OPAL Aesthetics.

Position Summary

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

Responsibilities

Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience

Qualifications

Education:

High School Diploma or Equivalent Certificate Required Skills:
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 years of health care insurance experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently Preferred Skills:
Understanding of medical terminology Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Candidates must have 3-5 years of experience and a current BCLS certification. The role requires the ability to work in a surgery center environment with physical mobility and the ability to follow instructions with speed and accuracy.

professional certificate
Interpersonal Skills
Organization
Manual Dexterity
Priority Setting
Surgical Assistance
Sterile Processing
Instrument Preparation
Patient Contact

Benefits

Employee Assistance Program
Medical
Dental
Vision
Short Term Disability Insurance
Long Term Disability Insurance
401k With Match
Telemedicine
Hsa/Fsa
Generous Pto Package
Employee Discounts And Perks
Group Life/Ad&Dd

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: $34 - $38/hr
Location: Johns Creek, Georgia
Posted: May 26, 2026
Closes: May 28, 2027
Application: Employer website

Georgia front desk roles stay competitive

Front desk associate roles in Georgia are often competitive in surgery center settings because employers look for candidates who can manage patient flow, follow instructions quickly, and handle a fast-paced clinical front desk. This posting calls for 3–5 years of experience and current BCLS certification, along with physical mobility and accuracy under pressure. Review the AI-summarized requirements and benefits here to save time, then confirm your certification and surgery center experience before applying.