Peer Diversion Specialist

About the Role

The Peer Diversion Specialist provides compassionate outreach, advocacy, and recovery-oriented peer support to individuals experiencing mental health challenges, housing instability, substance use concerns, or social isolation. This role focuses on helping individuals remain connected to community-based supports, reduce crises, and build recovery plans that promote independence, wellness, and self-determination.

The Peer Diversion Specialist works closely with hospitals, mobile crisis teams, law enforcement, and community organizations to support individuals during vulnerable moments and provide follow-up care that encourages long-term stability and recovery.

What You’ll Do

Connect with individuals in the community who are experiencing mental health challenges, housing instability, or lack of support, offering encouragement, advocacy, and practical assistance during difficult times Provide peer-to-peer support and recovery-focused encouragement to individuals during times of vulnerability to help prevent crises and unnecessary hospitalizations Collaborate with hospitals, mobile mental health teams, law enforcement agencies, and community organizations to coordinate support services and strengthen community-based care Conduct follow-up outreach with individuals referred by hospitals, emergency responders, and community programs to provide wellness planning, peer counseling, advocacy, and referrals to community resources Support individuals in developing psychiatric advance directives and other recovery-oriented wellness plans that reflect their goals and preferences for care Serve as a mentor and advocate by helping individuals protect their rights, access services, resolve barriers, and strengthen self-advocacy skills Identify and communicate community needs and service gaps to program leadership to support ongoing program improvement and responsiveness Maintain accurate documentation and actively participate in trainings, supervision, and team meetings

Requirements

The Ideal Candidate Will Have: High School diploma or equivalent Lived experience with mental health recovery, substance use recovery, homelessness, or other life challenges and a desire to use those experiences to support others A compassionate, empathetic, and recovery-oriented approach to peer support The ability to build trust and meaningful connections with individuals from diverse backgrounds Strong communication, advocacy, and interpersonal skills Knowledge of or willingness to learn about behavioral health systems, peer support models, and community resources A willingness to participate in ongoing training and professional development opportunities A valid driver’s license and reliable transportation

It Would Be a Plus If You Also Have

Certified Recovery Peer Advocate (CRPA) credential or willingness to obtain certification NYCPS (New York Certified Peer Specialist) certification Two years of peer support, advocacy, outreach, or related experience Bachelor’s degree in human services or a related field Bilingual English/Spanish skills or American Sign Language (ASL) proficiency Familiarity with local behavioral health, housing, and disability-related resources

Success in This Role Will Be Demonstrated Through

Building positive and trusting relationships with individuals receiving services Successfully connecting individuals to community-based resources and recovery supports Helping reduce unnecessary hospitalizations and improving continuity of care through effective outreach and follow-up Supporting individuals in achieving greater independence, self-advocacy, and wellness Maintaining timely, accurate documentation and strong collaboration with community partners and team members Demonstrating professionalism, compassion, and a commitment to recovery-oriented care in all interactions

Benefits

available to you include: Paid holidays from the first day of employment Paid lunch break Paid time off 401(k) with company match Health, Dental and Vision insurance Flexible Spending Accounts (FSA) Company provided Life, AD&D and Short- and Long-Term disability insurance Voluntary insurances including Critical Illness and Hospital Indemnity

ILI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic or status protected by applicable law.

If you require reasonable accommodation to support the application process, please contact Latoya Merricks at (845) 674-7752.

To apply, visit us at https://www.myindependentliving.org/careers/