Conduct community outreach to promote healthy behaviors and connect individuals with medical services and social resources. Provide health education, advocate for community needs, and maintain detailed client records to improve overall public health.
Requirements summary
Requires a high school diploma or GED and a valid driver's license, with a bachelor's degree in Social Sciences preferred. Field-based experience and familiarity with recovery processes and Narcan distribution are highly valued.
high schoolbachelor degreeCase ManagementPatient AdvocacyHealth EducationCrisis InterventionData CollectionPublic SpeakingCultural MediationCommunity OutreachBilingual CommunicationSubstance Use TreatmentMental Health SupportResource Linking
Job description
Position Summary
Assist individuals and communities to adopt healthy behaviors.
Conduct outreach for medical personnel or health organizations to implement programs in the community that promote, maintain, and improve individual and community health.
May provide information on available resources, provide social support and informal counseling, advocate for individuals and community health needs.
May collect data to help identify community health needs.
By doing this, the Community Health Outreach Worker helps their organization fulfill its mission to service the community.
Primary Responsibilities
Update and maintain updated client records with plans, notes, appropriate forms, or related information.
Advise patients and/or groups on issues related to diagnostic screenings or tests
Advise patients or community groups on issues that could lead to prevention of conditions
Identify the particular healthcare needs of individuals in a community or targeted area
Advise clients or community groups on issues related to improving general health such as diet and exercise
Advise clients or community groups related to self-care
Accompany patients to scheduled health appointments or referral sites
Identify or contact members of high-risk or otherwise targeted groups
Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community
Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
Monitor clients to evaluate treatment progress.
Confer with clients to discuss treatment plans or progress.
Refer community members to needed health services
Refer clients to community or social service programs
Advocate for individual or community health needs with government agencies or health service providers
Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms
Collect information from individuals to compile vital statistics about the general health of community members
Help patients get needed services or resources
Interpret, translate, or provide cultural mediation related to health services or information for community members
Provide feedback to health service providers regarding improving service accessibility or acceptability
Develop plans or formal contracts for individuals, families, or community groups to improve overall health
Attend community meetings or health fairs to understand community issues or build relationships with community members
Partner with care team (community, providers, and internal staff)
Ability to travel locally 75% of the time
As needed, help the patient engage with mental health and/or substance use treatment
Have familiarity with Narcan/Naloxone distribution
Knowledge of the Recovery process and the ability to facilitate recovery using established standardized mental health processes
Plan, strategize, host outreach events
Ability to lift, bend, and/or stoop
Lift 25 pounds without assistance
Ability to drive and operate outreach van
Knowledge and learning of continued cultures and values
Preparation and Training
High school diploma/GED equivalent required.
Preferred with experience in community setting and linking patients to various community resources and experience with connecting patient to community resources.
Individuals with lived experience are encouraged to apply.
Bachelor’s degree in a Social Sciences field such as Sociology, Psychology or Social Work is preferable.
Bilingual and multilingual capabilities are preferred.
