Mercyhealth Wisconsin and Illinois·Loves Park, Illinois
The Medical Assistant is responsible for preparing patients for examinations, assisting with clinical and laboratory procedures, and managing patient flow. They also handle administrative tasks such as scheduling appointments, coordinating referrals, and maintaining patient records.
Provide exceptional patient care and administrative support in a clinic setting by rooming patients, assisting with exams and procedures, collecting assessment data, coordinating referrals, and managing appointments. This role serves as a key point of contact for patients, supports providers with clinical and clerical tasks, maintains accurate records, and helps ensure an efficient and positive patient experience.
Essential duties and responsibilities
Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.
Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.
Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology is a required competency to perform medication administration.
Some independent judgment is required, but decisions are limited by standard practices or procedures.
$18.28 - $26.51
Mercyhealth is an Equal Opportunity Employer [https://www.mercyhealthsystem.org/careers/]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Click here [https://www.mercyhealthsystem.org/join-our-team/benefits/] for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Candidates must be graduates of an accredited medical assistant program and obtain CPR or BLS certification within 90 days. Competency in medication injection training and pharmacology is required for medication administration.
Market context
In Illinois, support-services roles like this are typically competitive because employers look for a mix of early-career experience, an associate’s degree or equivalent training, and active imaging credentials. For this position, licensure and certification details matter, including ARRT status, an IEMA license, and CT certification within 13 months of hire. This platform AI-summarizes requirements and benefits from the original job description, saving you research time; before applying, verify your credentials and timeline against the posting.
