HHC·Indianapolis, Indiana
Provide preliminary triage, crisis intervention, and follow-up services to Marion County residents via mobile response. Assess client safety and suicide risk to determine the appropriate level of care and disposition for behavioral health services.
Division: Eskenazi Health
Sub-Division: SEMHC
Req ID: 25990
Schedule: Full Time
Shift: Evening
Fri, Sat, Sun, Mon: 3p-11:30p
Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
The Crisis Clinician – Mobile Crisis provides crisis preliminary triage, level of care dispositioning, and follow-up services to Marion County residents post-988 or other referral source (e.g., behavioral health provider, law enforcement) dispatch. This position is part of a 24/7 outpatient, community-based mobile crisis team, responding directly to client’s homes and other locations in the community as identified by dispatcher as part of the Certified Community Behavioral Health Clinic (“CCBHC”) crisis response continuum. This position assesses the client’s safety and suicide risk, determining disposition including evaluation for needed crisis receiving stabilization services or acute care. This role also ensures follow-up post disposition to ensure client connection to care.
Essential functions and responsibilities
Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health’s values of Professionalism, Respect, Innovation, Development and Excellence
Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
Dispatched to crisis situations in the community by 988, provides preliminary triage for crisis, intervention, and follow-up services to Marion County residents post-988 dispatch
Works collaboratively with community partners, including schools, law enforcement, shelters, and other related service entities in Marion County as part of the CCBHC Crisis response continuum
Works collaboratively within a mobile crisis team that includes peer recovery specialists and care coordinators as well as with the Crisis Intervention Unit and Triage.
Evaluates psychosocial status, any high-risk symptoms or circumstances that would result in risk for self-harm or harm to others, as well as individual needs for the development of an appropriate treatment/crisis plan
Assesses level of care for dispositioning to acute behavioral health care, crisis receiving stabilization services, and other treatment.
Establishes and maintains a safe environment at all times through on-going assessment of environment and demonstrates safety and awareness of environment when responding in the community
Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy for crisis services, including, but not limited to, safety and risk assessments to determine potential risk to self/others or grave disability, level of care assessment, dispositioning, hand-offs to service providers, and follow-up with client
Identifies community resources and assists individuals in their access to these resources
Meets agency requirements for area-specific and continuing education
• Cardiopulmonary resuscitation (“CPR”) and first aid certification
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
Market context
Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.