Washington University in St. Louis·St. Louis, Missouri
Prepares exam rooms and assists with patient flow, clinical procedures, and lab tests in an orthopedic surgery setting. Manages care coordination, documentation, and supply inventory while ensuring HIPAA and OSHA compliance.
Location: Chesterfield, mo 63017
Scheduled hours: 40
Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.
Duties: & Responsibilities:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
Directs patient flow, assists with special procedures/treatments, and completes requisitions.
Routes phone messages, patient questions and telephone communications to appropriate personnel.
Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
Completes necessary paperwork and documentation in a timely manner.
Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
May complete requisitions/orders per WashU guidelines.
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
Normal office environment.
Exposure to blood-borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, or stooping.
Occasional lifting (25 lbs. or less).
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
High school diploma or equivalent high school certification or combination of education and/or experience.
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience: Relevant Experience (3 Years)
A driver's license is not required for this position.
No additional education unless stated elsewhere in the job posting.
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience: Medical Assistant (3 Years), Supervisory (1 Year)
Anatomy, Communication, Electronic Medical Records (EMR), Interpersonal Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications
$19.93 - $29.93 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
For frequently asked questions about the application process, please refer to our External Applicant FAQ [https://hr.wustl.edu/careers/external-applicant-faq/].
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu [CandidateQuestions@wustl.edu] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits: Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
https://hr.wustl.edu/benefits/ [https://hr.wustl.edu/benefits/]
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Requires a high school diploma and a Medical Assistant certification (CCMA, CMA, or RMA) with at least six months of related experience. Basic Life Support (BLS) certification is mandatory.
Market context
In Missouri, support-services roles tied to case management and community outreach often draw steady demand from healthcare and community-based employers, especially when local travel and EMR use are part of the job. These positions are competitive because employers want candidates with a relevant certification, 1-3 years of experience, and comfort working across sites within a 45-mile radius. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification, EMR background, and travel readiness before applying.
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