Direct Support Professional (Float)

Job Description

Job Title: Direct Support Professional (Caregiver) - Float Company: Firefly (Supportive Living & Employment Services) 📍 Location: Joplin, Missouri 🕒 Employment Type: Full Time Float No experience necessary — we provide paid training. All we need is your compassionate, caring heart. Job Summary: Are you passionate about helping others live fuller, more independent lives? Join Firefly as a Direct Support Professional (DSP) / Caregiver and make a meaningful difference every day. At Firefly, being a DSP isn’t about perfection—it’s about presence, patience, and connection. In this role, you’ll support adults with intellectual and developmental disabilities as they build independence, confidence, and meaningful lives within their communities. “The best day isn’t about perfection but calm mornings, small wins, and real connection. Ending the day tired but fulfilled by knowing someone felt heard, seen, and supported because you showed up.” — Katelyn Collins, Direct Support Professional As a DSP, you’ll provide daily support that helps individuals achieve personal goals, develop life skills, and participate fully in everyday life. You’ll be part of a team that values dignity, growth, and human connection. “My best day as a DSP would be knowing that I changed just one person’s life—helping individuals overcome obstacles, learn new skills, and build relationships. Being a DSP is not easy, but it is meaningful and rewarding.” — Amber Dill, Direct Support Professional While the work can be challenging at times, it is deeply impactful and offers a strong sense of purpose—both for you and the individuals you support. What You’ll Enjoy: For Full‑Time Employees (30+ hours/week): ✅ Holiday Pay ✅ PTO that accrues and can be used immediately ✅ Free Health Insurance Plan available For All Employees (Full‑Time & Part‑Time): Employee Discounts (Verizon, AT&T, and more) Employee Assistance Program (free counseling, legal aid, and financial guidance) Mileage reimbursement for work‑related travel Comprehensive, supportive training (no experience required) Opportunities for career growth and advancement A welcoming, supportive work culture that values your wellbeing What You’ll Do in This Position: Support adults with developmental disabilities in their homes and communities Help individuals access community resources and participate in social activities Provide transportation for appointments, shopping, and community outings Teach independent living skills such as cooking, cleaning, and money management Assist with daily living needs, including personal care and hygiene Document client progress, achievements, and milestones Communicate effectively with clients, families, and team members Follow each individual’s Individual Support Plan (ISP) Participate in team meetings and training sessions Perform other duties as assigned Qualifications High school diploma or equivalent Strong communication and interpersonal skills Ability to work independently and as part of a team Basic computer skills Reliable transportation and valid driver’s license (if applicable) Ability to pass a background check Work Environment Work primarily in clients’ homes and community settings Some travel required May involve lifting or moving up to 50 pounds Work in a variety of environments, including homes, public spaces, and outdoors Must be able to work varying shifts, including weekends A Career with Purpose If you’re looking for more than just a job—if you want work that truly matters—this is your opportunity to make a difference, one meaningful moment at a time. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees