American Addiction Centers·High Point, North Carolina
Conduct clinical assessments and determine appropriate levels of care for patients in the emergency crisis department. Facilitate patient admissions, coordinate with families for aftercare support, and maintain professional therapeutic relationships.
36612 High Point Medical Center - Behavioral Health: Emergency Crisis
Status: Part time
Benefits: Eligible:
Hours Per Week: 0
Schedule Details/Additional Information: This is a PRN position so schedule is variable
$30.70 - $46.05
Education/Experience: Masters of Social Work, Counseling, or Marriage and Family Therapy Required
Licensure, certification, and/Or registration: Licensed in Social Work or Counseling
Patient assessment
Completes and documents an accurate clinical assessment which concludes with the identification of key findings that support the need for treatment and the level of care placement.
Quickly assesses patient's needs, verbally confirms these, and clearly communicates benefits of appropriate treatment program.
Determines the severity of the patient's psychosocial stressors and level of functioning by utilizing GAF Scales.
Responds quickly and with empathy to all assessments or requests for program/treatment information.
Determines when to consult with a physician/ psychiatrist re: the assessment findings and disposition.
Patient Family Focus
Involves family members by providing education regarding treatment and aftercare support including intervention assistance through appropriate referrals.
Works with family members in ways that help them recognize their own dynamics of co-dependency and denial which contribute to enabling/exacerbating the patient's drinking/using behaviors/ psychiatric symptoms.
Obtains a family history from a family member which corroborates the patient's substance abuse history/psychiatric symptoms and identifies the family member's own recovery needs.
Patient Admissions
Facilitates each admission by obtaining the physician's authorization according to the physician assignment procedure. Completes all pre-admission financial/insurance verifications in accordance with Hospital Admitting Department policies and procedures.
Determines financial viability for treatment with the assistance of the admissions personnel. Maintains knowledge of hospital payment policies and practice to include third party payor reimbursement practices, Medicaid, and Medicare reimbursement requirements.
Consistently provides direction and information to patients, physicians, families, visitors and staff in a concise, informative, positive and courteous manner.
Customer Focus
Ensures excellent customer service to patients including excellent communication, treating them in a caring manner, being timely regarding treatment and being professional in their care.
Consistently demonstrates behaviors that meet or exceed hospital's standards when interacting with customers. Establishes and maintains a therapeutic relationship with patients/family members.
Teamwork
Promotes a positive work environment with co-workers and other customers.
Attends and participates in required department and hospital meetings and in-services.
Referrals Makes efficacious referrals to community resources for on-going treatment of patients and family members.
Professionalism
Upholds a professional working relationship at all times and adheres to department rules.
Practices teamwork and adheres to Standards of Behavior.
benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
Advocate Health [https://www.advocatehealth.org/] is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
Providing care under the names Advocate Health Care [https://www.advocatehealth.com/] in Illinois; Atrium Health [https://atriumhealth.org/] in the Carolinas, Georgia and Alabama; and Aurora Health Care [https://www.aurorahealthcare.org/] in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine [https://school.wakehealth.edu/] serving as the academic core of the enterprise.
It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Requires a Master's degree in Social Work, Counseling, or Marriage and Family Therapy and a valid professional license. Candidates must possess a broad knowledge of DSM IV diagnoses and strong clinical assessment skills.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.