Veterinary Triage Coordinator
PARTNER VETERINARY EMERGENCY AND SPECIALTY CENTER·Richmond, Virginia
PARTNER VETERINARY EMERGENCY AND SPECIALTY CENTER·Richmond, Virginia
The Triage Coordinator performs initial assessments of incoming patients, including obtaining vitals and determining urgency. They act as a liaison between clients and the medical team to facilitate the intake process and provide patient updates.
Description Partner Veterinary is looking for a Triage Coordinator to join our Richmond, VA team! Partner Veterinary Emergency and Specialty Center (PVESC) is a women-founded and led business committed to reimagining a profession that we love. Our leadership team founded Partner Veterinary to create an environment where veterinary professionals are supported, valued, and empowered to make a meaningful difference in the field and for pet families.
Partner Veterinary has you covered!
We provide our team members with the tools, resources, training, and administrative support to promote an engaging work culture.
Additionally, Partner Veterinary has a dedicated Learning and Development Department, to help you achieve your personal and professional goals, supported by two veterinary technician specialists (VTS) Heather Carter and Christine Weaver .
To set you up for success from day 1, We gift you a *wellness week of PTO after your first 90 days in your new position!
This includes 30-40 hours of extra PTO dependent upon your schedule.
Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax with a week off after your initial 90 days.
What does your day look like at Partner?
The Triage Coordinator will perform initial assessments for incoming patients by obtaining vital signs, a brief history, and level of urgency.
This position will communicate with both the client and medical team to facilitate the intake process.
The Triage Coordinator will act as a liason by maintaining client communication with patient updates.
Due to the nature of a busy emergency department, the Triage Coordinator will need to balance multiple cases at a time, regularly assessing patient and hospital status.
Ongoing and fluid communication is critical to success in this role.
*Paid wellness week off after completing 90 days +3 weeks paid vacation, prorated your first year Weekend Shift Differential Annual uniform allowance VTNE Tuition Reimbursement Contribution to health insurance 401K Vision & Dental Coverage Short Term Disability Coverage Company Paid Life Insurance & Long-Term Disability Perks: Bring your pet to work during your shift Get role-specific training Clear and transparent career development paths Our 20,000 square foot reimagined building and team design includes: Conscious and deliberate building design layout that encourages interdepartmental communication and collaboration Unique support roles that enable our team to practice at your highest level Ample equipment to enable you to provide stellar patient care Scribes document exams and facilitate discharging appointments Patient Care Coordinators perform client communications, review estimates, and grief discussions to promote continuity of care Onsite advanced diagnostics, such as MRI, CT and more!
Minimum 1 year experience in an emergency or critical care setting LVT or experienced Veterinary Assistant preferred Strong written and verbal communication skills Knowledge of common emergent conditions such as urethral obstruction, hemoabdomen, congestive heart failure, HGE, etc. Exposure to, or knowledge of Fear-Free techniques and philosophies preferred A curious and motivated energy Interest in collaborating with the teams across the Partner network Physical Requirements: Ability to quickly process, analyze, and react to unplanned and emergent medical situations without delay, so as to ensure the safety of team members and patients Ability to stand for up to 12 hours with limited breaks Able to lift up to 40 lbs. without assistance Our core values: Reimagine Empower Community Care About us:
Partner Veterinary's mission is to provide the best workplace for veterinary talent so that we are the provider of choice for expert and compassionate emergency and specialty veterinary care in our communities.
Are you ready to learn more? Visit our website and apply on our careers page. We look forward to meeting you!
Market context
In Virginia, administration roles in healthcare are often open to candidates with a high school diploma or GED and AHA BLS-HCP certification, with no prior experience required in many postings. These roles can be competitive because some settings, such as Critical Access Areas, require CNA certification, and employers may also offer benefits like medical, dental, vision, PTO, and childcare discounts. Review the AI-summarized requirements and benefits here to save time, then confirm whether your credentials match the specific site or unit before applying.
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