Bilingual Care Coordinator - Children's Long-term Support Waiver Program - Milwaukee County

Essential Duties and responsibilities

• This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
• Assessment of functional abilities
• Assess client’s needs utilizing the required assessment tool(s) (e.g. functional screen).
• Re-assess, as needed, and at least annually.
• Information to complete the assessment is gained via interviews, collateral contacts and prior records.
• Care/Service planning
• Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
• When required by the program/service, coordinate and authorize services according to the service plan.
• Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
• Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
• Make recommendations within the client team and scope of practice.
• Care/Service facilitation
• Provide services to assigned clients in alignment with the service plan.
• Coordinate and facilitate person and/or family-centered team meetings.
• Testify at legal proceedings as required by law and/or role.
• Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
• Maintain client records.
• Apply working knowledge of:
• Casework principles and methods.
• Human behavior, dynamics of groups, interpersonal relations, and social interactions.
• Social problems and their effects on individuals.
• Community Resources
• Attend and participate in:
• Staff development programs, including in-service training, staff meetings and professional seminars
• Clinical supervision, when supervision is a program requirement
• Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
• Perform other duties and special projects as required.
• Organize and plan work effectively.

PERKS

• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• Employee Assistance Program
• Service Awards and Recognition
• Remote Work - 2 days a week from Home

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/Or experience

Children’s Long-Term Support (CLTS) Requirements

• Through a course of study leading to a BA/BS degree in a health or human services related field and one year of experience working with persons of the specific target group for which they are employed

• LSS approved examples of human service degrees include, but are not limited to the following:
• Child Development/Family Relations
• Community Mental Health
• Substance Use
• Counseling/Guidance
• Criminal Justice
• Marriage and Family
• Occupational Therapy
• Psychology
• Recreational Therapy
• Rehabilitation Counseling
• Social Work
• Sociology
• Special Education
• Vocational Counseling

Certificates, licenses, registrations

The incumbent of this position must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

Language skills

• Fluency in Spanish is required for this position.
• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

Computer skills/Technology

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.

Physical demands/Work environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.

The employee must react appropriately in times of crisis that may include verbal aggression.

The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.

The noise level in the work environment is usually moderate.

TRAVEL

Daily travel may be required. Some overnight travel may be required.

LSS is an Equal Opportunity Employer (EOE).