UTHealth (University of Texas Health Science Center at Houston)
Location (2)
Houston, Texas
Locations
Provides clinical support in a pediatric multispecialty setting, including rooming patients, documenting vitals, and performing diagnostic tests. Manages clinic flow by preparing rooms, scheduling follow-ups, and handling patient communications.
Requires a high school diploma and completion of an approved Medical Assistant program or equivalent experience. Must hold a valid certification (CMA, RMA, CCMA, or NCMA) and BLS certification from the AHA.
Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient and equitable. Position Key Accountabilities: 1. Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction. 2. Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available. 3. Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments. 4. As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures. 5. Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients. 6. Prepares for and assists with routine and specialty procedures. 7. Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing. 8. Performs telephone messaging and in person screening with appropriate follow up. 9. Responds to emergency situations. 10. Respects and maintains privacy and confidentiality per HIPAA guidelines. 11. Performs other duties as assigned.
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