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  3. Masters level Intake Clinician
Mental Health Association - Western MA logo

Masters level Intake Clinician

Mental Health Association - Western MA·Springfield, Massachusetts

$57,000 - $63,000/yr·Full Time·On Site·2-5 yrs
·
Posted 4 days ago
Practice for this role

About the role

Conduct comprehensive biopsychosocial assessments and diagnostic impressions for individuals seeking behavioral health and substance use services. Coordinate client onboarding, facilitate referrals, and collaborate with multi-disciplinary teams to ensure a smooth transition into care.

The Intake Clinician plays a vital role in the initial assessment and onboarding process for individuals seeking behavioral health and/or substance use services at BestLife’s Outpatient Emotional Health & Wellness Center. The Clinician conducts comprehensive biopsychosocial assessments, completes diagnostic impressions, and supports new clients—whether self-referred, court-mandated, or participating in the Massachusetts Impaired Driving (MID) program. This role requires strong clinical assessment and diagnostic skills across a wide range of presentations and age groups, from children to older adults. The Intake Clinician also helps orient clients to the clinic, facilitates appropriate referrals for ongoing services, and works collaboratively with clinical and administrative teams to ensure a smooth and timely transition into care.

Payrate

$57,000 - $63,000 depending on licensure Essential Job Responsibilities Conduct a Massachusetts Standardized Biopsychosocial Assessment during the first session, including necessary addendums. Administer and complete evidence-based screening tools, including but not limited to CANS, PHQ-9, ASUDS, TB screening, and nicotine/health risk assessments. Complete court-related evaluations and treatment recommendation letters, when applicable. Ensure completion of all intake documentation, including authorizations, consents, enrollment forms, and service agreements. Submit all clinical and administrative documentation in accordance with agency and regulatory standards and deadlines. Coordinate with the Billing Department regarding insurance verification and payment arrangements. Participate as a member of a multi-disciplinary treatment team, ensuring coordinated and integrated care planning. Actively engage in licensing and accreditation processes and agency quality improvement initiatives. Serve as a liaison with community partners, including courts, state agencies, treatment providers, and referral sources. Pursue continuing education and professional development through trainings, conferences, and task force involvement. Promote and model MHA’s mission, values, and guiding principles in all internal and external interactions. Perform other related duties as assigned by the Clinic Director and/or Clinical Supervisor. About BestLife - Emotional Health & Wellness The BestLife Emotional Health & Wellness Center provides compassionate, person-centered care for individuals, families, and couples facing mental health and substance use challenges. Using evidence-based approaches, our team supports both short-term needs and long-term recovery through services such as assessments, individual, group, family, and couples therapy, substance use and co-occurring disorder treatment, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist, ensuring high-quality, supportive treatment every step of the way. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Required Knowledge, Skills, and Abilities Valid driver’s license, reliable transportation, sufficient insurance, and clean driving record. Ability to work independently and as part of a collaborative team. Strong time management, prioritization, and organizational skills. Excellent communication (verbal and written) and interpersonal abilities. Adaptability to meet changing participant and program needs. Warm, positive, and respectful approach with individuals in recovery. Effective under pressure, including in crisis situations. Familiarity with local community-based resources and recovery networks. Must be at least 21 years of age.

Qualifications

Master’s Degree in a behavioral health or addiction-related field is required. Independent licensure (LICSW, LMHC, LMFT, LADC-I) in the Commonwealth of Massachusetts preferred, or license-eligible within 6 months. Experience working with diverse populations and clinical presentations across the lifespan. Strong clinical assessment, diagnostic, and documentation skills. Ability to work collaboratively with internal teams and community-based organizations. Bilingual in Spanish and English strongly preferred; additional compensation available for bilingual candidates. Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Requirements

Requires a Master's Degree in a behavioral health or addiction-related field and a valid driver's license. Independent licensure in Massachusetts is preferred, or the candidate must be license-eligible within six months.

  • postgraduate degree
  • Time Management
  • Documentation
  • Interpersonal Communication
  • Treatment Planning
  • Crisis Intervention
  • Bilingual Spanish
  • Biopsychosocial Assessment
  • Clinical Diagnosis
  • Patient Onboarding
  • Case Coordination

Benefits

  • Dental Insurance
  • Sick Leave
  • Vacation
  • Vision Insurance
  • Medical Insurance
  • Long Term Disability
  • Maternity Leave
  • Paternity Leave
  • Public Holidays
  • 403B Retirement Plan
  • IRA Retirement Plan

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$57,000 - $63,000/yr
Location
Springfield, Massachusetts
Posted
Jul 24, 2026
Application
Employer website
Mental Health Association - Western MA logo

Hiring organization

Mental Health Association - Western MA

MHA is committed to building an agency of excellence for its clients, staff and community. We will continue to strive to be the premier provider of residential and support services, noted for innovation, commitment and dedication. We conceptualize a community where all...

Salary listed on 89 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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