Provide personal care, companionship, and escort services for senior participants within a PACE center and during medical appointments. Support participants with activities of daily living and assist the clinical team with routine technical tasks and documentation.
Requirements summary
Requires a high school diploma or GED and current BLS, CPR, and First Aid certifications. Candidates must have a valid CA driver's license and experience working with frail, elderly, or medically complex populations.
high schoolprofessional certificateTeamworkCommunication SkillsPatient PositioningVital Signs MonitoringPatient TeachingSpecimen CollectionMedical DocumentationPersonal CareOrganizational AbilityActivities Of Daily Living (ADL)Patient EscortingInfectious Disease Precautions
Job description
Community health is about more than just vaccines and checkups.
It’s about giving people the resources they need to live their best lives.
At Neighborhood, this is our vision.
A community where everyone is healthy and happy.
We’re with you every step of the way, with the care you need for each of life’s chapters.
At Neighborhood, we are Better Together.
Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.
As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.
The CNA/PCA works contributes to the mission and vision of Neighborhood Healthcare (NHC) PACE by supporting the CNA team in the delivery of personal care, companionship, and escort services for participants attending medical appointments and services. The role is responsible for performing a variety of tasks throughout the PACE center to ensure participants receive support with activities of daily living and provides assistance in the kitchen and during medical and therapy appointments.
This is a part-time position.
Schedule
Monday-Friday, 9am-1pm.
Responsibilities
CNA
Performs and records routine technical tasks for participants, such as vital signs (temperature, blood pressure, pulse, and respiratory rate), collection of specimens, intake and output, and measurements
Assists with admissions, transfers, and discharges of participants by safely escorting, lifting, and positioning participants
Reinforces selected patient teaching initiated by registered nurses
Cleans, organizes, and maintains participant, program, and unit areas, including equipment
Considers special needs and behaviors of specific participant age groups
Prepares and performs recreational activities with participants, as needed
Performs and assists with home visits, including activities of daily living (ADLs), transfers, and companionship
Accompanies and escorts participants to medical appointments and pharmacy drop-offs/pick-ups
Provides personal care for participants, such as toileting, bathing, eating, transferring, dressing, and grooming
Assists management in carrying out the activity program, including serving meals/snacks and performing meal counts
Aids participants and families, as needed
Escorts participants and assists with the transfer of equipment and supplies, as needed
Records all participant care and services in accordance with established policies and procedures
Monitors and reports any variances from normal participant activity to the nurse for further assessment
Follows infectious disease precautions to prevent the spread of organisms
Attends and actively participates in the intake and assessment process, as needed
Shares accountability for overall participant health outcomes by working in coordination with care teams
Attends center staff meetings and in-service educational training programs
PCA
Provides direct personal care to participants, including showering, toileting, laundry, feeding assistance, companionship services, and other activities of daily living (ADL)
Assists other staff in carrying out program assignments
Assists with admissions, transfers, and discharges of participants by safely escorting, lifting, and positioning participants
Supports other PACE teams with program assignments for patients, including meal and snack services
Assists in cleaning and organizing patient areas, including cleaning of equipment and shower areas
Assists with home delivery of meals and medical supplies
Accompanies and escorts participants to medical appointments and pharmacy drop-offs/pick-ups
Escorts participants and assists with the transfer of equipment and supplies, as needed
Follows infectious disease precautions to prevent the spread of organisms
Attends and participates in center staff meetings, committees, and in-service educational training programs
Communicates effectively with participants and co-workers
Participates in interdisciplinary team meetings, as needed
Adheres to established PACE, CMS, and ADHC policies and procedures
Takes an active role in the Safety and Injury in the Workplace Program; maintains all records and documentation, as required
Qualifications
Education/Experience
PCA
High school diploma or GED required
Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards
In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually.
Minimum of six months of experience as a Personal Care Aide in a professional or personal care setting required
Minimum of one year of experience working with frail, elderly, or medically complex populations required
CNA
High school diploma or GED required
Active California Certified Nurse Assistant (CNA) certification required
Current Basic Life Support (BLS) certification through an American Heart Association (AHA)-approved source is required upon hire and must be maintained as a condition of employment
AHA-approved courses include an in-person, hands-on skills check with a certified instructor using a mannequin to demonstrate CPR and emergency response techniques
Online-only BLS courses without a live skills check do not meet this requirement
In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually
Minimum of one year of experience working with the frail elderly population required
Additional Qualifications (Knowledge, Skills and Abilities)
Valid CA driver's license and proof of auto insurance required
Reliable transportation needed - May need to occasionally meet participants at medical appointments outside of regularly scheduled work hours (before regular start times/after)
Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
Knowledgeable about and experience with providing care to others
Ability to complete PACE approved curriculum for personal care aid
Ability to successfully manage multiple tasks simultaneously
Excellent planning and organizational ability
Ability to work as part of a team as well as independently
Ability to work with highly confidential information in a professional and ethical manner
Physical Requirements
Ability to lift/carry 50 lbs/weight
Ability to stand for long periods of time
Pay range
$22.88-$32.04 per hour, depending on experience.
Compensation Disclosure
The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.
