TX-HHSC-DSHS-DFPS
Location
Austin, Texas
Salary
$2,482 - $2,943 / MONTH
Provides routine administrative support and processes eligibility applications for the Children with Special Health Care Needs Services Program. Responsibilities include reviewing applications for accuracy, documenting case information in databases, and maintaining program reports.
Requires a high school diploma or equivalent and a valid Class C Texas driver's license with the ability to travel up to 30%. Candidates must have documented experience with Microsoft Office and knowledge of HIPAA standards for managing protected health information.
Closing Date: 06/22/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support
$2,481.75 - $2,943.33 Pay Frequency: MonthlySalary Group: TEXAS-A-09 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1601 RUTHERFORD LN Other Locations: Austin MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS Under the supervision of the Children with Special Health Care Needs Services Program Supervisor, provides routine administrative support necessary to carry out daily program operations for the Children with Special Health Care Needs Services Program (CSHCN-SP) area and Specialized Health and Social Services (SHSS) program as needed. Processes eligibility applications for the CSHCN-SP, which includes: reviewing applications for accuracy, collecting program required verification, and documenting case information in assigned databases. Coordinates successful case documents and effective client services by referring clients to DSHS case managers as needed. Performs duties under moderate supervision with limited latitude for the use of initiative and independent judgment. Performs other duties as assigned. Must comply with HHS, DSHS, and Texas Department of Public Safety applicable policies/procedures/standards. Employee must be able to independently travel throughout the State to complete essential job functions. This position is office-based in Austin; Monday-Friday, 8:00 am - 5:00 pm. ESSENTIAL JOB FUNCTIONS (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Performs other duties as assigned. Duties include, but are not limited to, being required to work other than normal business hours in order to respond to public health emergencies and actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response/recovery/Continuity of Operations (COOP) activation. Maintain compliance with DSHS Policy, Fleet Operations and Management & Procedures and Standards, and a current valid Texas Driver's License. Participates in regional assignments/duties/special initiatives. (10%)
Knowledge, Skills and Abilities: (KSAs):
Registrations, licensure requirements or certifications: Must possess a valid Class C Texas driver’s license INITIAL SCREENING CRITERIA:
Documented computer experience and use of Microsoft Office products (Excel, Outlook, Teams, etc.) Graduation from high school or equivalent. Major coursework in public health, or a related field preferred Experience managing protected health information in compliance with HIPAA standards. Ability to travel independently for position duties, 30%. Experience documenting information in databases or electronic health record systems. (preferred) Bi-lingual preferred
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