Medical Assistant 1, UHealth Doral

Current Employees

• If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. CORE JOB SUMMARY The Medical Assistant (MA) will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. Oversight responsibilities may be delegated by the physician to a nurse or designee in charge of the unit/clinic. The MA shall adhere to ethical and legal standards of professional practice, demonstrates professionalism, and recognizes and responds appropriately to emergency situations. The MA provides care within the philosophy, mission, vision and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care in support of the UHealth mission. CORE JOB FUNCTIONS The Medical Assistant (MA) 1 provides overall care with kindness and compassion. MA 1 will utilize creative methods to support patients’ individual needs and respect patients’ spiritual beliefs, faith, and practices. Encourages patients to speak honestly about their feelings, no matter what they are feeling. MA 1 creates a safe, comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, and providing emotional support. Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner, safely, and professionally. Communicate clearly and promptly with the patient and family, as well as the appropriate team members. Seeks assistance when needed. Contributes to team building by participating in unit/clinic programs, meetings, and the clinical preceptor program. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments. Attains educational knowledge and competencies that reflect current clinical practice skills Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments. Ensures compliance with all State and Federal regulatory guidelines, including Health Insurance Portability and Accountability Act (HIPAA). Meets diverse communication needs of patients with Limited English Proficiency (LEP). Performs professionally within their clinical scope of practice utilizing State, Federal, and the University of Miami’s standards, guidelines, relevant statutes, rules, and regulations. Incorporates protocols and standards of care into daily practice. Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem Abides by the standards for ethical behavior, therapeutic communication, and protecting the privacy of patient information. Demonstrate knowledge of basic medical terminology. · Assists providers with physical examinations by preparing the treatment/exam room with proper supplies, instruments, and materials, as directed. · Understands the importance of medical and surgical asepsis. Prepares patients for the physician’s care with basic instruction and information regarding examination procedures. · Perform routine laboratory tests. · Perform vital signs, EKG, phlebotomy, and document in the patient’s medical record. · Observes and reports changes in the patient’s signs or symptoms. · Administers medication safely as directed by the physician. Assists in patient care activities such as walking. · Escorts and transports patients to various hospital locations. · Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work. Provides patients with the provider’s care instructions and information. · Maintains accurate and complete patient records and documentation. Orders, stocks, and inventory supplies, and assists in performing clerical duties. · Adheres to University and unit-level Policies & Procedures and safeguards the University’s assets. *Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign off on all Medical Assistants’ competencies and evaluations.