Heartland Family Service
Location
Papillion, Nebraska
Salary
$20 - $25 / HOUR
Act as the first point of contact for consumers by completing screenings and assessing immediate crisis stabilization needs. Provide support, psycho-education, and crisis intervention while assisting clients in creating stabilization plans and connecting them to resources.
A high school diploma is required, and previous experience in human services is desirable but not mandatory. Candidates must be able to work independently and as part of a team in a fast-paced environment.
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.
Triage Navigators will be the first point of contact for consumers. When a referral is received into the facility, a triage navigator will complete a screening form which is utilized to determine how well the individual’s needs and requests match Crisis Stabilization and Resource Center’s services and levels of care.
The Triage Navigator will introduce and orient the consumer to the program, ensure the consumer understands their rights and responsibilities, and begin to assess the consumer’s immediate crisis stabilization needs. Triage navigation staff will supervise and be available for all mental health needs of the individual as they remain in triage.
Navigators will assist the consumer in identifying triggers and learn coping skills to utilize in times of stress and crisis. Triage Navigators will assist consumers in creating their initial stabilization plan to include connections to their natural supports and resources to help them resolve their crisis in the least restrictive environment.
Click to see benefits and company perks [https://www.heartlandfamilyservice.org/careers/]
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