The CHW acts as a bridge between at-risk mothers and the healthcare system to ensure essential prenatal and postpartum care. Responsibilities include conducting home visits, providing health education, and connecting families to social resources.
Requirements summary
Candidates must have a high school diploma, an active Ohio Community Health Worker Certification, and one year of experience in social services or healthcare coordination. A valid driver's license and reliable transportation are required.
high schoolprofessional certificateCase ManagementPatient AdvocacyInterpersonal CommunicationData TrackingMicrosoft OfficeCare CoordinationMotivational InterviewingCommunity OutreachClient CoachingInfant Development KnowledgeMaternal Health EducationSDoH Knowledge
Job description
Job DetailsJob Location
Columbus,
OH 43207Position
Type:
Full
TimeSalary
Range: $25.00
HourlyJob
Shift: DayThis is a grant funded position through July 2027, with continuation dependent on future funding. Job Summary The Maternal/Infant Health Community Health Worker (CHW) serves as a bridge between at risk pregnant and postpartum mothers and the healthcare system to help ensure essential medical care and support services are received to promote healthy pregnancies, safe deliveries, and healthy infant development during the critical first year of life. A CHW will bridge care gaps by conducting home visits, providing education on maternal health and infant development, and connecting families to essential medical and social resources.
Primary
Responsibilities
Care
Coordination: Assists individuals in navigating the healthcare system, accessing prenatal and postpartum care, and obtaining essential services and resources, including Medicaid enrollment, WIC benefits, and infant safety supplies. Identifies and helps reduce risk factors, addresses Social Drivers of Health (SDoH), and promotes continuity of prenatal care to support healthy pregnancies and deliveries. Determines individuals’ eligibility for financial assistance, insurance coverage, and other support programs, and refers individuals to appropriate community resources and partner agencies. Meets with clients, family members, and/or caregivers regarding plans to address the needs of the mother during pregnancy and after delivery. Provides ongoing support and follow up through motivational interviewing, goal setting, and other client centered coaching techniques.
Education &
Support: Serves as a trusted liaison for mothers and caregivers by conducting home visits, providing education and resources related to maternal health and fetal and infant development, and connecting families with essential community services. Conducts regular home and/or community visits to provide guidance regarding safe sleep practices, breastfeeding, infant wellness, and maternal mental health, including postpartum depression screenings. Provides encouragement and support to promote healthy behaviors and positive maternal and infant health outcomes.
Advocacy &
Outreach: Identifies prospective clients within the community who may benefit from program services. Advocates for equitable access to healthcare and community resources to help reduce health disparities and improve maternal and infant outcomes. Maintains regular communication with mothers and their designated representatives through telephone outreach in accordance with program requirements and established timeframes.
Benefits
Mileage Reimbursement
Data
Tracking: Documents client encounters, tracks health metrics, and maintains accurate records in compliance with all program, grant, and agency requirements. Completes required reports, forms, and other documentation necessary to support program operations and performance measurement.
QualificationsQualifications
Minimum
Requirements: High school diploma or equivalent. Active Ohio Community Health Worker Certification. 1 year of experience in social services, case management support, or healthcare coordination. Valid driver’s license and reliable transportation with proof of insurance. Skills Strong knowledge of Social Drivers of Health (SDoH) and their impact on maternal and infant health outcomes. Strong knowledge of local community resources and available support services. Skill in establishing and maintaining effective interpersonal relationships. Skill in providing compassionate, empathetic support to individuals and families from at risk populations. Ability to use Microsoft Office and case management computer systems. Ability to work independently while managing time and priorities. Ability to communicate effectively and build trust with individuals from diverse cultural and socioeconomic backgrounds. Ability to exercise discretion and sound judgment when handling sensitive or confidential information. Ability to accurately prepare and maintain reports, records, and forms. Ability to communicate effectively, both orally and in writing. Ability to travel to clients' homes, community centers, and other service locations. Working Conditions CHWs fluctuate between out in the field conducting home visits and in a traditional office setting to complete the documentation and care plan follow ups. Up to 24 hours of weekly telework may be available following the initial training period with supervisor approval. Staff must use personal vehicles; mileage reimbursement available. Reasonable Accommodation Statement COAAA is committed to providing equal employment opportunities to all individuals, including those with disabilities. In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. If you require an accommodation during the application or employment process, please contact HR@COAAA.org. Equal Employment Opportunity Employer COAAA empowers staff to reach their full potential in an environment that embraces each person’s skills and unique experiences in order to provide the best quality customer service possible. We are a compassionate, community minded team that aspires to provide excellence in service to our neighborhoods.
