Certified Medical Assistant/Nurse Aide

• Description Assist in examination and treatment of patients under the direction of a physician.
• Interview patients, measure vital signs (i.e., pulse rates, temperature, blood pressure, weight and height) and record information on patients’ charts.
• May be required to collect samples from patients and prepare specimens for laboratory analysis.
• Prepare treatment rooms for examination of patients.
• Type routine correspondence and reports from dictation or handwritten copy.
• Answer telephones, screen callers, relay messages, return phone calls and greet patients.

Requirements

JOB QUALIFICATIONS: Requires a high school diploma and medical assistant certificate and 0-2 years of experience in a related field. Has knowledge of commonly used concepts, practices and procedures within a clinic setting. Rely on limited experience and judgement to plan and accomplish goals. Perform a variety of tasks and pre-approved procedures. Rely on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision. Reports to a supervisor or manager.

Essential duties and responsibilities

• Welcomes patients by greeting them in person or on the telephone.
• Verify patient information by interviewing patient, recording medical history, confirming purpose of visit.
• Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
• Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary.
• Secure patient information and maintain confidence by completing and safeguarding medical records; keeping patient information confidential.
• Counsel patients by transmitting physician’s orders and questions concerning treatment plan.
• Educate patients by providing medication and diet information and instructions; and answering questions.
• Facilitate scheduling of follow up appointments.
• Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keep supplies ready by inventorying stock, placing orders, verifying receipt o Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies performing preventative maintenance and calling for repairs. o Update job knowledge by participating in educational opportunities and reading professional publications. o Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. o Maintain patient confidence and protect operations by keeping patient care information confidential. o Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Centers for Medicare & Medicaid Services (CMS) standards. o Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations. o Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.