The Phlebotomist is responsible for collecting blood specimens from diverse patient populations using capillary or venipuncture techniques. Additionally, they handle clerical tasks including specimen labeling, data entry into the LIS, and coordinating test results.
Requirements summary
A high school diploma is required, with a phlebotomy certificate and six months of experience or a 40-hour clinical rotation preferred. Candidates must have clerical experience including medical terminology and the ability to work independently in a fast-paced environment.
high schoolprofessional certificateQuality ControlInterpersonal SkillsOrganizational SkillsPhlebotomyMedical TerminologyOSHA ComplianceData EntryPatient RegistrationVenipunctureSpecimen ProcessingCapillary CollectionLaboratory Information System (LIS)
Job description
Site
Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job
Summary 8am-4:30 Main Campus Full time, 40 hours main campus CDH. Every third Saturday and fourth Sunday. On call and holiday coverage required. Summary The Phlebotomist is responsible for receiving patients, gathering patient registration information, ordering tests, generating specimen labels, and escorting patients to phlebotomy services. The Phlebotomist performs phlebotomy on all patient populations and is responsible for performing a variety of semi-technical and clerical tasks involving specimen receiving, sorting, data entry, record retrieval, filing, typing envelopes, and responding to telephone inquiries for results, testing, general information, and routing of other calls. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Phlebotomy Supervisor and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability. Infants, Pediatric, Adolescent, Geriatric Essential Functions Obtain blood specimens by capillary or venipuncture technique using appropriate technique from patients of any age or population. Follow proper procedures for special collections.
Demonstrates commitment to patient and departmental needs and goals through flexibility in scheduling and teamwork.
Consistently demonstrates teamwork with coworkers and support staff by participating in department problem-solving, defining group concerns, proposing and implementing solutions and acting in a positive and proactive manner.
Competent in ordering process for outpatients.
Answer the telephone and provide necessary assistance to caller.
Respond to inquiries from physicians, patient floors, specimen collection sites and other outside agencies for verbal test results, lab orders, general information and printed copies of reports.
Track down missing information and communicate with doctors’ offices to clarify conflicts in registration information.
Benefits
Career Advancement Opportunities
Recognition Programs
Bonuses
Differentials
Premiums
Input patient’s laboratory orders into LIS, prioritizing correctly according to urgency and ensuring accuracy of orders and physicians needing copies.
Understand and act on the rules of medical necessity.
Review standing orders and request renewals from physicians for pending expirations.
Distribute kits and written instructions on the proper specimen collection for all types of specimens including stool, sputum, urine, and 24-hour urine containers.
Receive and process specimens.
Sort, correct, enter, receive, bar code, and label specimens in the Lab Information System (LIS) from the Emergency Department, Outpatient Laboratory Department, specimen collection sites, and outpatient clients (nursing homes, VA, visiting nurses, etc.) while exercising appropriate universal precautions.
Process requisitions from laboratory information system according to specific procedures.
Coordinate distribution of confidential test result reports to physician offices, patient floors, specimen collection sites, and outside agencies.
Print and distribute copies of laboratory reports to patients with proper identification fulfilling “Patient’s Right to Know” law.
Maintain and rotate inventory/stock items.
Order stock weekly or as needed.
Perform necessary and required maintenance and daily quality control.
As required, participate in weekend, holiday and on-call assignments.
Maintain complete confidentiality.
Comply with OSHA regulations.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
Meet annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required and Other Certificate/Diploma Phlebotomy preferred Licenses and Credentials Experience Six (6) months direct phlebotomy experience or completion of a 40-hour clinical rotation, preferably at Cooley Dickinson Health Care (CDHC) preferred and Clerical experience including medical terminology, preferably in a laboratory setting required
Knowledge, Skills and Abilities
Demonstrated interpersonal, organizational, and telephone skills required. - Demonstrated ability to work independently, prioritize tasks, take initiative, make independent decisions, and maintain organized working conditions (even in stressful situations) required. - Must be competent in phlebotomy skills/competency checklist by end of introductory period or position will be forfeited. - Reliable transportation for assignments outside of the hospital required. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.81 - $26.15/Hourly Grade SC2C26 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
