Senior prep program specialist bilingual

Job Summary

• The Sr.PrEP Specialist (SPS) is responsible for coordinating and running the PrEP Clinic at WWH.
• The SPS has an essential role in ensuring that the PrEP Clinic maintains the highest level of customer satisfaction through the coordination and provision of services for clients.
• SPS will be responsible for seeing clients enrolled in the PrEP Clinic for follow-up, conducting one-on-one PrEP counseling sessions, providing support for medication adherence and risk-reduction, delivering refill prescriptions to clients, and administering injectable PrEP.
• The position will play an integral role in the CH Department in assuring grant service targets are being met, documentation is correct and up-to-date, and clients are being maintained in treatment, care, and services.
• Further responsibilities will include other administrative support functions.

Role-Specific Primary Essential Duties

• Serves as the face of the PrEP Clinic to answer questions about PrEP and general questions about Whitman-Walker Health.
• Picks up PrEP Clinic clients’ prescriptions from our pharmacy daily and keeps hold of those prescriptions until delivery.
• Provides comprehensive one-on-one PrEP education and counseling, on all modalities of PrEP; including comprehensive sexual health educational sessions as part of the PrEP Clinic.
• Conducts HIV/STI testing.
• Draws blood via standing order and processes the labs.
• Administers Injectable cabotegravir for PrEP for PrEP Clinic patients.
• Coordinates efforts with medical providers.
• Documents all work activities according to established standards, collecting data for production in weekly, monthly, and annual reports, and assists with the creation of those reports as necessary.
• Assists with maintenance of testing kits, lab materials, and other physical inventory.
• Performs outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and linkage and referrals of new clients in Whitman-Walker services.
• Coordinate with other WWH departments within the PrEP Patient Care and Insurance Coverage Continuum, to include Patient Health Billing, Client Services and PBIN
• Interact and communicate with patients utilizing digital platforms (such as texting software, softphones) to support PrEP patients stay adherent in their PrEP care
• Support PrEP patients with reminders about their upcoming appointments utilizing software and digital platforms to monitor, track and remind of appointment windows.

Role Specific- Knowledge, Skills, and Talents Required

• Knowledge of ambulatory healthcare, HIV/STDs, substance abuse, PEP/PrEP.
• Knowledge of the DC community.
• Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients.
• Excellent face-to-face interpersonal skills, with the ability to effectively educate, treat, and counsel clients from diverse educational, social, and economic backgrounds.
• Excellent oral and written communication skills, including the charisma, energy, and enthusiasm to present and facilitate group and individual interventions.
• Well-honed analytical skills, including the ability to understand, interpret, and present data related to the tracking of various Community Health-related events, diseases, and behaviors.
• Developed organizational skills, including the ability to juggle several tasks at once and the capability to consistently reprioritize work as necessary to meet deadlines.

Education and Experience Required

• Bachelor's Degree or at least four years of direct experience.
• HIV testing and training certification from INSTI preferred; experience providing counseling to people living with HIV preferred.
• Experience working with a broadly diverse population and the ability to work harmoniously with diverse groups of individuals required.
• Completion of phlebotomy training is required.
• Completion of administering injection training is required.