The Medical Assistant provides direct patient care and supports clinical operations in an ambulatory setting. Key duties include rooming patients, documenting vital signs, and assisting providers with clinical procedures.
Requirements summary
A high school diploma or GED is required, with a preference for completion of an accredited Medical Assistant program. BLS certification is required within six months of hire, and professional certification (CMA, EMT, CNA, or LNA) is preferred.
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Profile Summary The Medical Assistant supports the delivery of safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow.
Job Description
Essential Duties & Responsibilities (including but not limited to):
Greet, room, and prepare patients for visits; take and document vital signs and intake information
Support clinical procedures (e.g., EKGs, specimen collection, point-of-care testing, etc.)
Maintain clean, stocked, and ready exam rooms throughout the day
Ensure accurate documentation in the EMR per clinical guidelines
May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed
Communicates effectively with providers, patients and team members about delays, appointment needs, or follow-ups
Follow all assigned workflows, safety protocols, infection control standards and clinical policies and department guidelines.
Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes
Escort patients to labs or ancillary services, as needed
May participate in specialized clinical workflows (e.g., prescription refills, prior authorizations, high-level disinfection) Qualifications Education
High school diploma or GED required
Completion of an accredited Medical Assistant training program preferred Experience
0-1 years of related experience in patient care in a healthcare setting preferred or an associate's degree or higher in lieu of Medical Assistant experience Licensure, Certification, Registration
Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred Skills, Knowledge & Abilities
Ability to work in a fast-paced ambulatory environment with diverse patient populations.
Demonstrates flexibility, professionalism, and a team-based mindset.
Benefits
Benefits Package
Comprehensive Compensation
Proficiency in medical terminology, vital sign collection, and EMR systems preferred Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.
