St. Charles Inc·West Allis, Wisconsin
Provide ongoing case management and rehabilitative services to individuals with mental illness or substance abuse issues. Coordinate with community resources and develop crisis and safety plans to maintain client stability.
The Case Manager is responsible for providing ongoing support and case management to individuals in the Targeted Case Management (TCM) and Crisis Case Management (CCM) program that serves individuals who are living with a mental illness and/or substance abuse and need structured supports, guidance, and rehabilitative services to maintain stability in the community.
Provide case management services to each client throughout the duration of their enrollment.
Assists clients in developing crisis & safety plans to ensure they have the supports needed during challenging situations.
Coordinates with intra-agency and inter-agency resources for the delivery of services and treatment planning.
Provides written documentation to include provider notes, the completion of crisis plans, and updated treatment plans.
Participates in ongoing communication and collaboration with clients and other team members.
Represents agency professionally at court, school, medical, and other community resources.
Prepares all documentation according to required time frames.
Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned.
Adheres to both St. Charles Youth & Family Services policies and procedures and Milwaukee County designated policies and procedures.
Supports the goals of the agency and program mission/vision.
Other duties as assigned.
General office environment/multiple locations to include community sites and client’s homes.
Travel approximately 50% using Agency’s vehicle(s).
Rotation of on-call responsibilities.
In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.
St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Requires a Bachelor's degree in Human Services or a related field and two years of experience with the target population. Must possess a valid Wisconsin driver's license and personal liability insurance.
Market context
Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.
