St. Charles Inc·West Allis, Wisconsin
The Intake Care Coordinator manages the initial referral process and ensures all required paperwork is submitted within 30 days per WI DHS Chapter 36. They coordinate in-person meetings to determine eligibility and match clients with appropriate Care Coordinators.
Comprehensive Community Services (CCS) is a voluntary program that provides support and services to youth and adults who are coping with mental health or substance abuse diagnosis. CCS is a community-based program in which the majority of services are provided in clients’ homes and communities. The program is person-centered and uses client-directed service plans to describe the individualized services that will support the consumer in achieving their recovery goals. Services are provided by teams of professionals, peer specialists, natural supports, which are coordinated by a CCS Care Coordinator.
The Intake Care Coordinator is responsible for ensuring all required initial paperwork for any new referral is submitted within a 30-day window, according to WI DHS Chapter 36.
Gathers information to ensure eligibility as well as communicate program components to the client and families by coordinating in person meetings to complete the initial application, service agreement, and completing any other required paperwork. Works closely and cooperatively with any external parties involved.
Establishes and maintains current computerized and manual systems to track the intake and referral of families.
Consults with supervisory staff/MHP to determine case assignments and works together to match appropriate Care Coordinator to the consumer/client.
Coordinates or recommend in-home services, community resources, & informal supports.
Submits appropriate documentation to all parties involved in a timely manner/within the required time frames.
Attends weekly staffing, trainings, meetings and clinical consultations as required.
Maintains a caseload of up to 6 families and manages intakes as assigned.
Available during program hours to assist families with crisis intervention.
Attends and completes Functional Screenings courses as required.
Supports the goals of the Agency Mission / Vision.
Reviews treatment plans annually, as required.
Other duties as assigned.
A Bachelor's degree in Social Work or a related Human Service field is required, with a Master's degree strongly preferred. Candidates must have at least one year of social services experience and a valid WI Driver's License.
Market context
Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.