Abode·Oakland, California
The Resident Services Coordinator provides housing stabilization services and counseling to homeless and low-income households to ensure permanent housing stability. They are responsible for coordinating supportive services, managing case files, and developing community engagement activities.
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Resident Services Coordinator for our programs in Alameda County.
The Resident Services Coordinator is responsible for the provision of housing stabilization services to households who are homeless and/or low income. The Resident Services Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
Develop collaborative relationships with other local service providers and community agencies. Maintain a positive relationship with the surrounding neighborhood.
Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household.
Provide crisis intervention as needed and when requested by property management and/or program participants.
Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
Other duties as assigned.
This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Requires a Bachelor's degree in Psychology, Social Work, or a related field, or equivalent experience, along with one year of case management experience. A valid California Driver's License, auto insurance, and a clean DMV record are mandatory.
Market context
In California, Resident Services Coordinator roles are often competitive because employers look for candidates who can balance resident support, documentation, and coordination with community resources. This posting calls for a bachelor’s degree in Psychology, Social Work, or a related field, plus one year of case management experience, along with a valid California Driver’s License, auto insurance, and a clean DMV record. Job requirements and benefits here are AI-summarized from the original job description, helping you review fit faster; if you apply, emphasize case management experience and confirm your driving credentials are ready.
