North Country Healthcare·Whitefield, New Hampshire
Provide basic clinical and administrative support to healthcare providers, including assisting with patient examinations and managing office tasks. Responsibilities include recording vital signs, performing phlebotomy, and coordinating patient flow and scheduling.
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.
The Non-Certified Medical Assistant provides basic clinical and administrative support to healthcare professionals. This role involves assisting with patient care, managing office tasks, and maintaining a welcoming environment in the healthcare setting, working under the supervision of certified medical staff. The Non-Certified Medical Assistant plays a supportive role in ensuring a seamless patient experience and efficient clinic operations, contributing to quality healthcare delivery.
The anticipated hourly range for this position is $18.77/hr - $23.46/hr - $25.34/hr. Final compensation will be determined based on the selected candidate's applicable experience, skills, qualifications, and other job-related factors.
Certification not required; continued education and learning to sit for certification within first year.
Association
accredited course in Basic Life Support (BLS) (for clinical staff), or Heart Saver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.
• Previous experience in a clinical setting is required.
1. Assist healthcare providers with routine patient examinations and procedures.
2. Prepare examination rooms by cleaning and restocking supplies.
3. Record patient information such as vital signs and medical histories.
4. Schedule patient appointments and manage the patient flow.
5. Assist in operations, including answering phones, managing workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross covering within other departments.
6. Provide patients with basic instructions for medication and follow-up care based on provider instructions.
7. Performs phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
8. Maintain patient confidentiality and adhere to privacy regulations.
9. Ensure compliance with clinic safety protocols and procedures. Assist patients as needed to maintain safety (i.e. Mobility).
10. Assist with inventory management by tracking and ordering supplies.
11. Facilitate communication between patients and healthcare providers.
12. Obtaining prior authorizations.
13. Participate in staff meetings and contribute to a positive clinic environment.
14. Demonstrate a willingness to learn and develop new skills in clinical care.
15. Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.
1. Performs additional duties as assigned.
1. Adheres to facility Values, Service Excellence and Standards of Excellence.
Requires a High School Diploma or GED and previous experience in a clinical setting. Candidates must obtain BLS or Heart Saver CPR AED certification and are encouraged to pursue medical assistant certification within the first year.
Market context
Support-services roles in New Hampshire are often tied to steady patient-flow needs in clinics, practices, and other care settings, with employers looking for dependable staff who can handle both administrative and clinical support. These positions can be competitive because they often require a high school diploma or GED, medical assistant training or equivalent experience, and timely BLS authorization, with CMA, RMA, or CCMA credentials preferred or required. Review the AI-summarized requirements and benefits here to save research time, and confirm whether your certification status and BLS timeline match the posting before applying.
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