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WI

Housing Case Manager

Westhab Inc.·Mount Vernon, New York

$42,000 - $48,000/yr·Full Time·On Site·0-2 yrs·Posted 1 month ago
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About the role

Provide housing-focused case management to homeless families in a Tier II shelter to secure permanent housing. Responsibilities include creating housing plans, conducting room inspections, and linking families with community-based support services.

Job Description

Job title: Housing case manager

Department: Vernon plaza

FLSA: Non-Exempt

Reports to: Service Coordinator

Location: Mount Vernon, NY

SALARY: $42,000-48,000

SUMMARY

Provide housing-focused case management services to homeless families in a Tier II emergency family shelter to rapidly secure permanent housing. Proof of COVID-19 vaccinations required.

Duties & Responsibilities

  • Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals.
  • Provides comprehensive case management services to residents including bi-weekly ILPs.
  • Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies.
  • Refers residents to specific housing opportunities.
  • Conducts biweekly room inspections.
  • Provides crisis intervention as needed.
  • Participates in monthly Town Hall meetings.
  • Submits and tracks work order requests.
  • Assists residents with completion and filing of housing and rental subsidy applications.
  • Helps residents secure moving costs from DSS, including broker’s fees, security deposits, first month’s rent, and furniture allowance.
  • Links families with community-based providers that are able to meet their long-term social support and service needs.
  • Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements.
  • Maintains demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other databases.
  • Submits accurate, timely reports as requested.
  • Other duties as assigned.

Experience, education and special requirements

  • Bachelor’s degree in social work or related field preferred.
  • Strong computer, written and verbal communication skills required.
  • Preferred experience in one of the following areas: case management, home visiting, homelessness, or child welfare.
  • Understanding strength-based work and trauma informed care.
  • Sensitivity to the needs of culturally diverse families.
  • Fluency in Spanish is highly desirable.

Agency profile & employee expectations

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.

We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities.

Changing Lives.

Working at Westhab is not easy.

Our expectations for all staff are high.

We believe that the people and the communities that we have the privilege to serve deserve our very best every day.

We are a results-driven organization that focuses on empowerment and impact.

If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Occupational safety and health administration (Osha)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$42,000 - $48,000/yr
Location
Mount Vernon, New York
Posted
Jun 17, 2026
Application
Employer website
WI

Hiring organization

Westhab Inc.

Westhab’s mission is: Building Communities. Changing Lives. We build communities by developing high-quality affordable housing, and we change lives by delivering a broad range of services designed to help people and communities thrive. The sum of our efforts is a comprehensive...

Salary listed on 26 jobs
IndustryNon-profit Organization Management
TypeNonprofit
Size501-1,000 employees
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Market context

Housing case manager roles in New York

In New York, housing case manager roles are often tied to ongoing demand in homelessness services, supportive housing, and child welfare-adjacent programs. These positions are competitive because employers usually look for a mix of case management experience, strong communication, computer skills, and often Spanish fluency, while the listed salary range of USD 42,000–48,000 reflects entry-to-midlevel nonprofit and social service work. Before applying, compare your background to the preferred degree and experience requirements, and review the AI-summarized job requirements and benefits here to save time versus reading the full posting.

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