John Muir Health·Walnut Creek, California
Perform clinical and administrative duties in the front and back office to ensure smooth patient flow in the Medical Oncology/Infusion department. Responsibilities include routing patient calls, scheduling appointments, and documenting healthcare data.
The Medical Assistant Medical Oncology/Infusion Outpatient Specialty Center (OSC) is part of a multi-disciplinary team providing consistent quality care to our patients. The Medical Assistant (MA) works with the nurses, the physicians, support staff and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties, in the “Front Office” or “Back Office” at the OSC. The MA also works to fulfill a variety of patient needs and ensures smooth patient flow within the department, including gathering, organizing, and documenting healthcare data information. The MA will be responsible for answering and routing patient calls, scheduling of patient appointments per department guidelines. The medical assistant reports directly to the Supervisor within the Medical Oncology/Infusion area at the OSC.
Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.
Scheduled
Weekly
Hours: 40 John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians and 6,300 employees, The health system’s facilities include John Muir Health, Walnut Creek Medical Center (554-bed acute care facility), which serves as Contra Costa County's only designated trauma center, and John Muir Health, Concord Medical Center (247-bed acute care facility). Together, they are recognized as top centers for neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatric, and high-risk obstetrics care. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. In February 2024, John Muir Health opened the Behring Pavilion, which is home to the UCSF-John Muir Health Jean and Ken Hofmann Cancer Center in Walnut Creek. This state-of-the-art facility brings cancer prevention, diagnosis, treatment, and care coordination into one location. Patients benefit from the expertise of top cancer specialists from John Muir Health and UCSF Health and have access to the latest treatment advances close to home. John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our 73-bed fully accredited psychiatric hospital and outpatient center located in Concord. In addition, John Muir Health provides a number of primary care and outpatient services at 89 practice sites throughout the community and urgent care centers in Berkeley, Brentwood, Concord, San Ramon and Walnut Creek. John Muir Health offers a collaborative, patient-centered health care environment with an emphasis on listening, explaining, and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee of the Month, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day. Competitive salary and benefit package available. At John Muir Health, we strive to be a leading health system through the cultivation of a culture of belonging where every patient, employee, provider, and community member feels safe and valued for embracing all aspects of their differences. As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. For more information, please visit the EEO website here. All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.
Requires completion of an accredited Medical Assistant program and BLS certification. Experience in ambulatory care, EMR, and Oncology/Hematology is preferred along with CCMA or CMA certification.
Market context
In California, Medical Assistant roles in oncology and infusion settings are typically in demand because outpatient cancer care relies on staff who can support patient flow, documentation, and treatment preparation. This role is competitive when candidates bring an accredited Medical Assistant background, BLS, and preferred ambulatory care, EMR, and Oncology/Hematology experience; CCMA or CMA certification can also strengthen an application. Review the AI-summarized requirements and benefits here to quickly compare fit and save time before applying.
Medical Assistant - Urgent Care-Brentwood - Per Diem - Variable Shift
RN - Med/Surg - Endocrine Renal - Full Time - 12 Hour - Nights
RN - BHC Adult Psychiatric Services-Inpatient - Full Time - 8 Hour - Nights