Stormont Vail Health·Topeka, Kansas
The Community Health Advocate provides outreach, education, and care coordination for pregnant and postpartum families to improve birth outcomes. They navigate the health system for patients, facilitate resource referrals, and document encounters in electronic medical records.
Position Status: Full time
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week: 40
Job Information Exemption Status: Non-Exempt
A Brief Overview The Community Health Advocate (CHA) is responsible for outreaching to members of the community to provide public health services to individuals in a variety of settings, including clinic sites and / or community settings. As a CHA you will educate and guide patients through the medical system and navigate and access community services, other resources, and adopt healthy behaviors. CHAs take a dedicated approach to building trusting relationships while providing confidential, culturally sensitive and compassionate care. The CHA provides valuable support to individuals helping them to navigate the health system by partnering with them to maintain scheduled appointments, coordinate care within the inter-disciplinary team and facilitating resource referrals
Skills and Abilities
Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Maintain confidentiality in all areas of the service population and program operations.
Work collaboratively with other staff members, service providers, and professionals.
Demonstrate excellent interpersonal skills with patients, colleagues, community leaders
Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology
Excellent time management skills, organizational skills, change oriented, Comfortable in a fast-paced environment with multiple cases.
What you will do
Provide coordination of care to patients and their families.
Provide education and support to patients and their families
Provide social determinants of health screenings, referrals for services and appropriate follow up
Build and establish trusting relationships with patients, healthcare providers, agencies and other resources to best connect patients and their families to helpful services.
Assist families with enrollment into other programs and resources, such as KanCare, Medication Assistance Programs, Transportation assistance
Follow up with patients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers
Send referrals to RN Care Manager or Social Worker for individuals and/or families who need further assistance with medical and social resources.
Document all appointments, referrals, and encounters, etc. in the appropriate data system/electronic medical records relevant to individual patients
Network with other agencies, programs and partners to ensure they understand services and support available to local families.
Understand local programming and services available to families, along with being familiar with agencies and healthcare offices’ referral process.
Participate in program activities available to families, some nights and weekends.
Attend meetings, webinars and trainings as needed.
Keep patient’s medical and social information confidential. Complies with Stormont Vail Health policies and standards
Other duties as assigned
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Candidates should have a Community Health Worker or Doula certification and at least one year of experience in a healthcare-related field. Knowledge of prenatal care, breastfeeding, and child development is required.
Market context
In Kansas, behavioral health hiring often centers on clinicians who can work across outpatient, school-based, and community settings, with demand strongest for candidates who are license-eligible and comfortable with complex caseloads. These roles are competitive because employers look for a master’s degree, clinical conceptualization skills for eating disorders and dual diagnoses, and readiness to collaborate with multidisciplinary teams. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm licensure steps and highlight any direct experience with co-occurring conditions in your application.