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Case Worker - Adult Protective Services

Transitional Services For New York Inc·New York

$48,000/yr·Full Time·On Site·2-5 yrs·
Posted 1 month ago
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About the role

Responsible for determining eligibility and developing protective service plans for vulnerable adults to ensure their safety in the community. This includes conducting monthly visits, coordinating with treatment providers, and providing crisis management.

Exciting Full Time Casework position available with TSINY Adult Protective Services program!

Are you looking to serve vulnerable adults and ensuring their safety?

Are you open to doing field work and visiting adults in the community?

Please join a challenging career within a supportive environment with ongoing trainings and team work.

Required completed BA degree in Social or Human services or related field.

Previous casework experience a PLUS!

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City.

We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence.

Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider.

Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism.

We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

Case Workers – Adult Protective Services

Annual Salary $48,000. There are positions available. Located in Jamaica (Queens), New York. Commute Citywide and on the outskirts of NYC will be required.

Must have Bachelor’s level degree.

Position Summary

Responsible for determining eligibility and providing protective services to APS eligible adults. Responsible for assessing eligibility, developing protective service plans, coordinating service plan implementation and coordinating services for each case assigned to them. Develop partnerships with eligible adults to establish goals, find appropriate supports and live safely in the community.

Essential Functions

Job responsibilities include, but are not limited to

  • Begin eligibility investigations upon receipt of referrals.
  • Develop person-centered service plans for eligible adults to build a community-based support network, including community resources such as home health care, mental health treatment, primary medical care, employment and day programs.
  • Maintain contact with all related treatment providers to insure integrated care.
  • Conduct monthly client visits.
  • Facilitate skill development.
  • Monitor the implementation of service plans, evaluate progress and revise service plans.
  • Visit institutionalized clients when needed.
  • Providing crisis management when required.
  • Provide off-hour coverage on a rotating basis.

Experience/Education/Skills/Abilities

Bachelor’s level degree.

Three years’ experience working with the elderly, individuals with mental illness or resistant clients.

The ideal candidate will

be detail oriented.

be able to work independently and take initiative.

have the ability to multi-task and meet deadlines.

possess effective oral and written communication skills.

have the ability to interact effectively with all levels of employee, as well as external contacts.

be able to handle confidential and sensitive information.

be proficient with basic office equipment such as telephones, copiers, fax machines, printers, PCs.

be able to work effectively using program management and other tools on a personal computer for long periods of time.

possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals.

be able to write routine reports and correspondence.

be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action.

be able to effectively present information and respond to questions from groups of managers, and clients.

be able to sit or stand as needed, with or without reasonable accommodation.

may require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.

be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.

During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.

perform other related duties as required.

TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Requirements

Requires a Bachelor's degree in Social or Human services or a related field. Three years of experience working with the elderly, individuals with mental illness, or resistant clients is preferred.

  • bachelor degree
  • Case Management
  • Written Communication
  • Multi-tasking
  • Patient Advocacy
  • Confidentiality
  • Problem Solving
  • Detail Oriented
  • Oral Communication
  • Report Writing
  • Crisis Management
  • Client Assessment
  • Interdisciplinary Coordination
  • Person-Centered Planning
  • Community Resource Coordination
  • Eligibility Investigation
  • Basic Office Software

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$48,000/yr
Location
New York
Posted
Jun 18, 2026
Application
Employer website
TS

Hiring organization

Transitional Services For New York Inc

Transitional Services for New York (TSINY) is a multifaceted mental health agency. TSINY provides a continuum of services to assist individuals with mental illness to achieve independence in their lives. TSINY has been helping people rediscover themselves since 1974 and provides...

Salary listed on 27 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

APS case work is in steady demand

In New York, Adult Protective Services case worker roles are typically driven by ongoing demand from aging populations and adults who need support with safety, housing, and service coordination. These jobs are competitive because employers look for a bachelor’s degree in a human services field, experience with older adults or resistant clients, and strong documentation and crisis-response skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show direct experience with vulnerable adults and case management.

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