CHILDRENS HOME ASSOCIATION OF ILLINOIS·Peoria, Illinois
The Care Coordinator manages a caseload of youth with complex behavioral health needs, coordinating essential services and providing mobile crisis response. They facilitate child and family team meetings and develop individualized strength-based service plans using IM+CANS.
CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 160 years CHAIL has been helping the kids and families who need it most. Children’s Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don’t just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive.
Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere.
From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health.
Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other.
We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most.
By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world.
Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does!
Pathways to Success is a program for Medicaid enrolled youth in Illinois who have complex behavioral health needs and require intensive services and support.
The program functions by the guiding principles of Systems of Care and Wraparound, delivering services that are family-driven, youth-guided, strengths and community-based, and trauma-informed practices.
Under the supervision of the Care Coordination Supervisor, the Care Coordinator provides care coordination and/or mobile crisis response services to children eligible for Pathways.
This position will provide services in 7 counties - Fulton, Peoria, Tazewell, Woodford, Marshall, Putnam and Stark.
The home office is located in Peoria, IL.
This position will be a combination of in-person and virtual trainings and consultations.
Coordinates care for 10-18 clients, depending on Pathways Tier designation.
Meet with youth, families, and other supports in the youth’s life to coordinate client care.
Assists clients with accessing services to improve health, including healthcare, housing, education, nutrition, etc.
Provides de-escalation support during behavioral health crisis and assists clients to Mobile Crisis Response services if needed.
Completes assessments for clients to determine level of need.
Participates in multi-disciplinary staffing’s for assigned clients.
Completes documentation of all contacts and other required information in a timely and quality manner.
Develops, facilitates, and maintains child and family team meetings.
Utilizes IM+CANS to develop an individualized strength
based service plan.
Collaborates effectively with psychiatrists, primary care providers, MCO Care Coordinators and other community supports in coordinating client care.
Completes other duties as assigned.
CHAIL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
A Bachelor's degree in behavioral sciences and a Mental Health Professional (MHP) designation are required. Candidates should have flexibility for crisis calls and preferably possess knowledge of trauma-informed care practices.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
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