Metropolitan Family Services·Wheaton, Illinois
Provide mental health recovery support, case management, and community-based interventions to help clients and families navigate wellness and treatment options. Collaborate with a multidisciplinary team to facilitate skill building and connect clients with essential community resources.
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
We are now hiring for a full-time Recovery Support Specialist to join our DuPage Team!
The average starting salary for this position will fall in the range of $42,000 and $46,000annually. Where candidates fall in this range will be based on skill and experience level.
This role includes providing services in both office and community-based settings. Employees will be required to meet with clients in the community and transport clients when necessary. A valid driver's license, reliable vehicle, and proof of insurance are required
Provides information to clients and family members on mental illness, recovery and wellness, treatment options, and resources.
Assists MFS clients and people the client/family identifies as their supports (with appropriate consent) e.g., significant others, parents, family, caregiver in their understanding the impact of mental health issues/symptoms and achieving the best possible outcomes for themselves/family member.
Works collaboratively within a team to provide a full range of services including mental health case management and other related behavioral health and social determinants of health support.
Spearheads community support interventions to facilitate illness self-management, skill building, identification and use of natural supports, and use of community resources.
Reviews result of client assessments/screenings and symptom checklists and supports clients when needed to complete symptom checklist.
Conducts outreach and engagement for clients who may not be engaged in care or consistently miss appointments.
Provides medication monitoring and/or training to clients.
Participates in team meetings, huddles, and drop-in service time available to the team’s clients.
Co-facilitates groups as requested.
Assists team in identifying strengths and needs of clients.
Supports clients when transitioning to another level of care.
Maintains awareness of community resources and works to ensure service delivery maximizes available resources and services available within MFS and the community, as appropriate.
Prioritizes activities in collaboration with the supervisor to optimize client service delivery and achieve performance expectations.
Recognizes when to ask for help to maintain their own wellness plan.
Maximizes opportunities to expand knowledge and skills, and utilizes techniques learned.
Provides consultation to agency staff and the community, as needed, utilizing expert skills in training, conducting seminars, and working on special projects, as requested.
May serve on agency-wide committees and work groups or on community committees, as approved by supervisor and agency leadership.
Other duties as assigned.
Highschool diploma or GED required.
Must be a consumer or parent/guardian/caregiver of a client who has successfully navigated the MH system/s for his/herself and/or family member required.
Bachelor’s Degree or Certified Recovery Support Specialist (CRSS) preferred or attained within six (6) months of hire.
Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required.
Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here [https://www.metrofamily.org/careers/benefits/]!
Medical Coverage, Dental Coverage, and Vision Coverage.
Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
