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Crisis Counselor, Community Crisis Response - Sign On Bonus

Heritage Behavioral Health Center·Decatur, Illinois

$47,840 - $75,000/yr·Full Time·On Site·2-5 yrs
·Posted 1 month ago
Practice for this role

About the role

Provide immediate crisis intervention, assessment, and de-escalation for individuals experiencing mental health or substance use crises across various community settings. Collaborate with internal and external providers to ensure coordinated care and facilitate linkage to community supports and aftercare.

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Crisis counselor

Heritage Behavioral Health Center – Macon, DeWitt & Piatt Counties Full-Time | Mobile Crisis Response | Community-Based Role

Positions available on 2nd and 3rd shift

Make a difference when it matters most

Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our Crisis Care Team. These full-time positions provide life-changing support to individuals experiencing mental health or substance use crises in a variety of community settings—including emergency departments, community agencies, and client homes.

Our Crisis Care program responds to anyone, anywhere, and at any time, offering timely assessment, de-escalation, counseling, linkage to services, and aftercare support. Crisis Counselors play a vital role in helping individuals experiencing distress such as depression, anxiety, substance use concerns, or other behavioral health needs.

If you thrive in dynamic environments and want to make a meaningful impact in our communities, we invite you to apply.

  • What you'll do
  • Provide face-to-face, phone, and virtual crisis intervention in a timely and supportive manner
  • Work with children, adolescents, and adults across a wide range of crisis situations
  • Engage individuals admitted to inpatient psychiatric settings and link them to community supports
  • Assist with involuntary admission processes at the Macon County Court
  • Complete pre-admission screening assessments for nursing facility referrals
  • Maintain strong relationships with referral sources and partner agencies
  • Collaborate with internal and external providers—including crisis teams, case managers, counselors, psychiatric providers, and clinical leaders—to ensure coordinated, effective care

What you bring

  • Knowledge, Skills & Abilities
  • Ability to engage individuals in behavioral health treatment during high-stress situations
  • Flexibility—each day looks different, and crisis needs vary
  • Knowledge of behavioral health diagnoses
  • Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
  • Understanding of psychiatry, medical services, and community resources
  • Excellent decision-making and problem-solving skills
  • Strong written and verbal communication
  • Ability to work independently in the community and collaboratively within a team
  • Ability to navigate an electronic health record
  • Proficiency in Microsoft Word and Excel
  • Commitment to ongoing learning and growth
  • Education & Requirements
  • Mental Health Professional designation may be considered with 5 years of clinical behavioral health work force experience
  • Bachelor's or Master's degree in a human services, social work, psychology, education, or other related field preferred
  • Master's-level Qualified Mental Health Professionals (QMHP) must obtain licensure within 2 years of employment
  • Valid driver's license, reliable transportation, and automobile insurance required
  • Experience in crisis services strongly preferred

Salary Range

  • Mental Health Professional + 5 years' experience: $23.00/hour
  • Bachelor's Degree: $25.00/hour
  • Master's Degree: $60,000/annually
  • Additional compensation with licensure and/or CADC
  • Eligible for shift-differential for 2nd and 3rd shift

Sign-On Bonus (eligible for one-year commitment)

  • Bachelor's Degree + one year commitment: $2,500.00
  • Master's Degree + one year commitment: $5,000.00

Benefits

  • You'll love
  • Wellness Days – Every other Friday off, PAID
  • Generous vacation, sick, and personal leave
  • Paid holidays
  • Health Club/Fitness reimbursement
  • Employee Assistance Program
  • Continuing education opportunities
  • Tuition assistance program
  • Agency-provided life insurance and short-term disability
  • Retirement plans (401k and Roth)
  • Optional health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
  • Health insurance includes substantial agency contribution
  • National Health Service Corps site – Eligible clinical staff may qualify for federal loan forgiveness

Join our mission

If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope—we want to meet you.

Apply today and help us provide support to anyone, anywhere, at any time.

Requirements

Requires a Bachelor's or Master's degree in a human services-related field and eligibility to function as a Mental Health Professional. Candidates must possess a valid driver's license, reliable transportation, and automobile insurance.

  • bachelor degree
  • postgraduate degree
  • Case Management
  • Written Communication
  • Verbal Communication
  • Patient Advocacy
  • Problem Solving
  • Electronic Health Records
  • Crisis Intervention
  • Risk Assessment
  • De-escalation
  • Microsoft Excel
  • Microsoft Word
  • Interdisciplinary Collaboration
  • Clinical Counseling
  • Community Resource Linkage
  • Behavioral Health Assessment

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$47,840 - $75,000/yr
Location
Decatur, Illinois
Posted
Jun 23, 2026
Application
Employer website
HB

Hiring organization

Heritage Behavioral Health Center

Heritage provides comprehensive community-based services to treat the most serious behavioral disorders and links them closely with providers of inpatient care. We also provide a variety of innovative outreach, crisis intervention, and prevention services in our communities....

Salary listed on 23 jobs
IndustryHealth and Human Services
TypeNonprofit
Size51-200 employees
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Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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