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Care Coordinator, Outpatient

Heritage Behavioral Health Center·Decatur, Illinois

$23 - $25/hr·Full Time·On Site·5-10 yrs·Posted 11 days ago
Practice for this role

About the role

The Care Coordinator connects clients to behavioral health, primary care, and community resources while tracking progress and troubleshooting barriers to care. They are responsible for documenting engagement in electronic health records and collaborating with interdisciplinary teams to ensure continuity of care.

Care Coordinator – Outpatient Services Heritage Behavioral Health Center | Decatur, Illinois

Position

On-Site at 151 North Main, Decatur, IL Full-Time | Monday–Friday, 8 AM–5 PM | Every Other Friday Off (Paid Wellness Day)

Pay

  • High School Diploma or equivalent + 5 years of supervised mental health or social service experience: $23.00/hour
  • Bachelor's
  • Degree in
  • Human
  • Services,
  • Psychology,
  • Social
  • Work, or
  • Education: $25.00/hour

Looking for a career where your work truly matters?

Heritage Behavioral Health Center is hiring a Care Coordinator to join our outpatient mental health and substance use teams. If you're passionate about helping people navigate their healthcare journey and want a role with real impact, and real work-life balance, we want to hear from you.

  • Why you'll love working here
  • Every other Friday off, paid wellness days
  • Competitive pay aligned with state and national benchmarks
  • Loan forgiveness eligibility through the National Health Service Corps (NHSC)
  • A collaborative, mission-driven team where every role impacts client care
  • Tuition assistance and continuing education support

About heritage behavioral health center

We're a Certified Community Behavioral Health Clinic serving individuals across a multi-county area in and around Decatur, Illinois. We believe every team member, no matter their position, plays a part in client care, and we take care of our staff so they can focus on taking care of others.

What you'll do

  • As a Care Coordinator, you'll be the connective thread that keeps clients engaged in their care from first contact through successful treatment. You will:
  • Ensure clients get connected to behavioral health treatment, primary care, specialty care, and community resources
  • Follow up proactively with clients to track progress and troubleshoot barriers to care
  • Coordinate with primary care teams, behavioral health providers, and community partners on appointments and treatment plans
  • Educate clients and families on care continuity and available resources
  • Document client progress and service engagement in electronic health records
  • Help clients navigate healthcare and social service systems
  • Participate in interdisciplinary team meetings and ongoing trainings
  • What you bring
  • High School Diploma/GED plus 5 years of supervised mental health or social service experience, OR a Bachelor's degree in social work, psychology, education, or a related human services field
  • Minimum age of 21
  • Valid driver's license, reliable transportation, and proof of auto insurance
  • Strong communication skills and the ability to build rapport with diverse clients
  • Comfort with electronic health records (EHR) and Microsoft Office
  • A collaborative, adaptable, and empathetic approach to client care
  • Full benefits package
  • Generous vacation, sick, personal, and holiday leave
  • Employee Assistance Program (EAP) and fitness reimbursement
  • Health, dental, and vision insurance with substantial employer contribution
  • Flexible spending accounts (healthcare and dependent care)
  • Additional life insurance options
  • 401(k) and Roth retirement plans
  • Tuition assistance and continuing education opportunities
  • NHSC loan forgiveness eligibility

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve.

Heritage Behavioral Health Center is an Equal Opportunity Employer.

Requirements

Candidates must have a High School Diploma with 5 years of supervised mental health experience or a Bachelor's degree in a human services field. Additional requirements include being at least 21 years old with a valid driver's license and reliable transportation.

  • high school
  • bachelor degree
  • Case Management
  • Documentation
  • Patient Education
  • Crisis Intervention
  • Microsoft Office
  • Care Coordination
  • Interdisciplinary Collaboration
  • Electronic Health Records (EHR)
  • Resource Navigation
  • Client Rapport Building

Benefits

  • Dental Insurance
  • Life Insurance
  • Sick Leave
  • Employee Assistance Program (EAP)
  • Health Insurance
  • Vision Insurance
  • 401(k)
  • Flexible Spending Accounts
  • Fitness Reimbursement
  • Vacation Leave
  • Tuition Assistance
  • Personal Leave
  • Paid Wellness Days
  • Holiday Leave
  • Continuing Education Support
  • Roth Retirement Plans
  • Loan Forgiveness Eligibility (NHSC)

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
5-10 yrs
Salary
$23 - $25/hr
Location
Decatur, Illinois
Posted
Jul 16, 2026
Application
Employer website
HB

Hiring organization

Heritage Behavioral Health Center

Heritage provides comprehensive community-based services to treat the most serious behavioral disorders and links them closely with providers of inpatient care. We also provide a variety of innovative outreach, crisis intervention, and prevention services in our communities....

Salary listed on 23 jobs
IndustryHealth and Human Services
TypeNonprofit
Size51-200 employees
Explore employer profile

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Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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