Treatment Aide

Join our team and make a difference

Family Life Center is seeking a compassionate, organized, and motivated Treatment Aide I to support our substance abuse and mental health treatment programs. This position plays a vital role in helping clients on their recovery journey by providing administrative support, coordinating client services, and assisting with basic treatment activities.

The ideal candidate will be detail-oriented, possess strong communication skills, and have a genuine desire to help individuals and families affected by substance use and mental health challenges.

Essential responsibilities

• Administrative support (Approximately 85%)
• Assist counselors with scheduling assessments, appointments, and client services.
• Support the intake process and provide clients with information regarding program services and required documentation.
• Greet clients and maintain accurate attendance records for individual and group sessions.
• Track treatment plan, case review, and service deadlines to ensure timely completion.
• Conduct drug screenings and assist with administrative program requirements.
• Maintain accurate client records, documentation, and billing information.
• Receive client payments, issue receipts, prepare deposits, and communicate with accounting personnel.
• Communicate professionally with clients, referral sources, and community partners.
• Assist with quality assurance efforts to ensure compliance with agency, state, and federal requirements.
• Perform general clerical and administrative duties.
• Participate in staff meetings, training opportunities, and special projects as assigned.

• Client support services (Approximately 15%)
• Assist clients in developing and practicing basic living skills that support recovery and independent functioning.
• Support treatment activities consistent with Alabama Department of Mental Health and Alabama Medicaid guidelines.
• Promote a safe, respectful, and recovery-focused environment for clients and staff.

Minimum Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year of work experience related to the responsibilities of the position.
• Must meet Alabama Department of Mental Health and Alabama Medicaid qualifications for treatment personnel.
• Ability to complete approved Peer Support Training within three (3) months of hire.
• Working knowledge of the 12-Step model of recovery.
• Basic computer skills, including Microsoft Office applications.
• Strong organizational, communication, and customer service skills.
• High level of integrity, professionalism, dependability, and confidentiality.

• Additional requirements
• Must obtain and maintain CPR and First Aid certification.
• Must possess a valid, unrestricted Alabama driver's license and maintain insurability if transportation duties are required.
• Ability to pass all required background screenings and comply with agency policies and procedures.

• Physical requirements
• Ability to sit, stand, walk, bend, stoop, and lift up to 50 pounds occasionally.
• Ability to perform duties in both office and treatment environments.
• Ability to work with clients in a professional and supportive manner.

If you are passionate about helping others and want to be part of a team committed to transforming lives, we encourage you to apply today.