Admissions Coordinator
The Blanchard Institute·Charlotte, North Carolina
The Blanchard Institute·Charlotte, North Carolina
The Admissions Coordinator manages the intake process by screening clients, verifying insurance, and scheduling appointments. They act as a bridge between clients and clinical staff to ensure smooth transitions into appropriate care.
The Blanchard Institute is a family-centered behavioral health treatment center, specializing in mental health and substance use disorders. We are committed to delivering clinically sophisticated, evidence-based care while integrating the family system into the healing process. With a focus on whole-person wellness, same-day access to care, and long-term recovery outcomes, our work is rooted in compassion, integrity, and measurable impact for the individuals and families we serve.
The Admissions Coordinator supports the admissions process by handling screening needs, gathering information, scheduling, verifying insurance and connecting clients to appropriate care. This role requires an understanding of admission criteria for SUD and mental health, strong administrative skills and clinical empathy (brief crisis intervention, assessments) while ensuring HIPAA compliance and smooth care transitions. The Admissions Coordinator serves as the bridge between clients, clinicians and medical staff, handling documentation and ensuring proper coordination for effective treatment.
Bachelor's degree in a human services field and 6 months of experience working within a related mental health or substance use disorder field, or in lieu of degree, at least 2 years of related work experience in a mental health or substance use disorder field. Experience in a healthcare, mental health, substance use disorder, or clinical setting strongly preferred. First Aid/ CPR Certification Crisis Intervention Certification
Collaborative environment dedicated to clinical excellence Professional Development Reimbursement Multiple health plan design options combined with HRA or HSA Dental and Vision plans Healthcare & Dependent Care FSA Company paid Life Insurance, AD&D and STD Voluntary supplemental life insurance Optional Critical Illness, Hospital and Accident coverage 401(k) Retirement Plan Employee Assistance Program Paid Holidays Paid Time Off The Blanchard Institute is an Equal Opportunity Employer. All employees are hired on the basis of merit and their ability to perform a particular job. It is the policy of The Blanchard Institute to provide equal employment to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender, gender identity or expression, genetic information, mental or physical disability, pregnancy or related conditions, citizenship, military or veteran status, or status in any group protected by federal, state or local laws (“Protected Group”).
The Company is committed to a drug-free workplace. All offers of employment are expressly conditioned upon the successful completion of a pre-employment drug screening and background check in accordance with applicable law.
The Blanchard Institute participates in E-Verify.
Requires a bachelor's degree in human services with 6 months of experience, or 2 years of related experience in mental health or substance use disorders. Must hold First Aid/CPR and Crisis Intervention certifications.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.
