Intake Specialist (25116)
Northern Rivers Family of Services·Albany, New York
Northern Rivers Family of Services·Albany, New York
The Intake Specialist manages initial inquiries and referrals for crisis residence services, gathering eligibility information and completing necessary paperwork. They coordinate admissions and maintain clinical records while communicating service details to youth and families.
Receive initial phone inquiries and written referrals Gather important information by program to determine eligibility for services requested Refer to alternate service providers as requested or needed Gather and enter information into database including referral information, demographic data, change of status Meet with clients/families to communicate relevant information about Parsons' services and to receive signatures on releases of information and intake paperwork Prepare and distribute clinical record, admission paperwork and other documents for programs Develop general knowledge of all Parsons' services to meet the needs of callers, including in emergency situations Schedule intake and admissions in collaboration with family and program Perform other tasks to support the program Requirements and Education: Associate's degree in human services field required 1+ year of experience in human services field. Valid NYS driver's license is required Benefits Health care package: medical, dental, and vision Tuition reimbursement Paid time off Holiday Pay 401 (K) plan Life Insurance Loan repayment assistance Free training/CEU opportunities Northern Rivers Family of Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work. Northern Rivers Family Services is committed to keeping a safe and healthy working environment for all employees and the clients we serve. As an employee of Northern Rivers Family Services, you will be expected to perform your job in the safest possible manner and to acknowledge that safety is an important part of everyday performance. As an employee of Northern Rivers Family Services, you will adhere to all safety procedures and take part in safety program activities.Qualifications
An Associate's degree in a human services field and at least one year of experience in the field are required. Candidates must also possess a valid New York State driver's license.
Market context
In New York, intake specialist openings are often tied to healthcare, behavioral health, and human services programs that need staff who can screen clients, gather documentation, and coordinate next steps. These roles are competitive because employers typically look for an associate’s degree in a human services field, related experience, and a valid New York State driver’s license. Review the AI-summarized requirements and benefits here to save time, then confirm your experience with intake, records, and client communication before applying.
Child HH Care Manager (25470)
Child HH Care Manager (25468)
Clinician, Mobile Crisis-Evenings (25463)