Community Housing Network·Troy, Michigan
Provide strength-based housing case management and problem-solving support to program participants to encourage housing stability. Coordinate with community partners and utilize the Coordinated Entry system to link vulnerable populations to essential resources.
Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents.
Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion.
Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain’s Cool Place to Work.
Department: Programs
Reports to: Housing Stability Supervisor
Employment Status Classification: Full-Time Salary; Exempt
Job Description: Summary:
The Housing Stability Coordinator is responsible for providing strength based, housing case management while engaging in compassionate and empowering problem-solving conversations with program participants, community partners, and team members to encourage housing stability. The coordinator will actively participate in the coordinated entry system as well as the larger service network as needed. The coordinator will also contribute to outcomes and continuous quality improvement at the agency and Continuum of Care level.
Meet program participants to complete required paperwork and conduct a full assessment for the applicable grant funding and resources.
Provide housing case management services following Critical Time Intervention and Housing First models using a strength-based, person-centered approach.
Develop individualized housing stability plans in collaboration with the participant receiving services.
Explore long term affordable housing opportunities for program participants.
Conduct monthly home visits with housed program participants to review housing goals, continued eligibility, and exit planning.
Document all case notes within the Homeless Management Information System per grant and agency requirements.
Explore, identify, and link program participants to community resources related to their unique household needs.
Participate in community-based activities when appropriate, representing Community Housing Network at community forums, workgroups, and events as requested. Some activities may include evening and weekend hours.
Continue to refine skills and stay abreast of best practices and program changes through additional training and community events.
Navigate participant general and emergency support as needed.
Commitment to confidentiality, integrity, and adherence to organizational values.
Adhere to agency policies and procedures.
Demonstrate exceptional communication and organizational skills.
Maintain a positive and respectful attitude.
Demonstrate flexible and efficient time management and ability to prioritize workload.
Consistently report to work on time and prepared to perform duties of position.
Have a strong work ethic that equally prioritizes the needs of participants and the needs of the organization.
Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations.
Execute all duties within the framework of Housing First and trauma-informed care principles.
Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness.
Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve.
Travel required within the communities served.
CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.
This position includes field-work, in-office work and remote work (from home office).
The primary function of this job requires travelling to community partner locations, shelters, community spaces, program participant homes, and meeting program participants in the field.
While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, walking in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requires a Bachelor's degree in social work/human services, lived experience, or two years of related human service experience. Must possess a valid driver's license, personal automobile insurance, and proficiency in computer skills.
Market context
In Michigan, Housing Stability Coordinator roles often reflect steady demand from agencies supporting clients facing housing insecurity, eviction risk, or service coordination needs. These positions are competitive because employers usually look for a mix of human services education or lived experience, reliable transportation, and strong computer skills. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show relevant case coordination, documentation, and community resource experience.
