SAFY·Lima, Ohio
Provide outpatient mental health services, including behavior management and crisis intervention, to youth and families. Responsible for conducting assessments, developing quarterly treatment plans, and coordinating community resources.
SAFY is seeking a full time Outpatient Case Manager for our Lima Behavioral Health division in Allen County.
As an Outpatient Case Manager, you will be responsible for providing services to clients referred into the outpatient mental health program. The scope of services provided by this position utilizes a broad array of intervention techniques required to effectively address client needs.
At SAFY, our mission is Preserving Families & Securing Futures. For 40 years, our work has rested on a single, radical idea – children belong in families. We believe that every child and family deserve the opportunity to reach their full potential. We are a team of 500 employees across seven states providing services such as Family Preservation & Reunification, Behavioral Health, Therapeutic Foster Care, Adoption Services and Older Youth Services so the families and children we serve can build resilience and thrive.
What You’ll Do
Provide behavior management, social competency, problem identification and resolution, effective communication, self-sufficiency, and life goals to youth, families and individuals in service.
Direct counseling and/or teaching services to assigned individuals and families utilizing a broad array of intervention techniques required to effectively address client needs.
Provide parent education training and psychosocial interventions.
Provide intervention techniques in the outpatient mental health program including behavior management, crisis management, social connection, resource support, and separation. These services are provided through in-home, video-conferencing and over the phone interactions, teaching, and guidance.
Responsible for completion and accuracy of assessments identified (i.e., Risk Assessment, and Suicide/Homicidal Assessment).
Work as a member of a team to develop, assign, and implement services to children and families with quarterly treatment plans and safety plans including explicit goals.
Must meet weekly utilization standards as required by supervisor.
Monitor and document treatment plan outcomes on a quarterly basis.
Report via appropriate documentation all special incidents directly to the supervisor as well as referring agencies as defined in the contract/agreement.
Timely completion of recorded services and progress notes.
Participate in the 24-hour crisis intervention as assigned.
Assist families in identifying and using community resources to successfully meet their needs. Maintain accurate up-to-date documentation as required.
Establish contact and maintain professional communications with referral sources as required by program design.
Establish and maintain a positive working relationship with all levels of SAFY staff by participating in joint meetings, and problem identification and resolution.
Establish and maintain a supportive and positive working relationship with youth, foster parents, referring agencies, and other SAFY stake holders.
Attend relevant in-house and external seminars, trainings, conferences and workshops to develop and enhance knowledge in the designated area as well as achieve relevant education hours per year to enhance professional and job-related skills.
Attends required meetings within division, and central office (team and/or community partners).
Participate in assigned committees and chairs if so appointed. If appointed, maintains liaisons with state and national organizations.
Meets regularly with supervisor to discuss issues and performance.
Submit weekly/monthly/quarterly reports to immediate supervisor.
Sensitive and responsive to the cultural differences of staff, SAFY youth, foster parents, referral sources and the public.
May be on call 24 hours or on a rotating basis to address crisis with clients.
We are looking for people from diverse backgrounds and experiences who are inspired by our noble mission to make a difference in the lives of the children and families in our care. You’ll be right at home if you are willing to learn from successes as well as setbacks, persevere in challenges and adversity, cultivate collaborative relationships, understand and leverage diversity, advocate for equity, aspire to work inclusively, and partner to drive your work and that of your team to the next level.
SAFY is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. SAFY does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of SAFY, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.
Requires a Bachelor's degree in social work, psychology, or a related human services field with three years of relevant experience. A valid driver's license and insurance are mandatory, and LSW or LPC licensure is preferred.
Market context
Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.