Case Manager
Hygea Healthcare, Inc.·Middle River, Maryland
Hygea Healthcare, Inc.·Middle River, Maryland
The Case Manager is responsible for assessing patient needs and developing comprehensive plans of care. They coordinate clinical services, collaborate with doctors, and monitor patient progress through regular communication with staff and families.
Job Summary The Case Manager is responsible for complete case management of all patient needs.
Interviews patients and families to assess needs and risk categories to develop and implement appropriate plans of care.
Assures quality clinical care by coordinating all services and collaborating with doctors on plan of care.
Implements, monitors and evaluates the plan of care and its effectiveness on a regular basis.
Communicates regularly with relevant staff members and family members on patient's progress.
Essential Job Functions Bachelor’s degree in Social Work, Counseling or related Human Service field preferred. Certified Peer Recovery Specialist certification preferred or obtain CPRS certification within six months.
1-2 years of experience working in behavioral health setting. Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology. Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.
Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings. Working knowledge of Microsoft Word, Excel, and Outlook.
Core Competencies At Time of Hire Clinical Knowledge: Proficiency in case management, care coordination, and discharge planning. Communication Skills: Ability to clearly articulate treatment plans and progress to patients, families, and teams. Organization: Proven ability to manage multiple cases, prioritize tasks, and meet deadlines.
Case Manager Job Description_2025 This job description does NOT constitute an employment contract. Hygea Healthcare is an at-will employer. Problem-Solving: Demonstrated skill in assessing patient situations and providing effective interventions. Team Collaboration: Experience working as part of an interdisciplinary team to achieve patient care goals. Attention to Detail: Accuracy in maintaining records and ensuring compliance with regulatory standards. Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling patient information.
Candidates should ideally hold a bachelor's degree in Social Work or a related field and possess 1-2 years of behavioral health experience. A Certified Peer Recovery Specialist (CPRS) certification is preferred or must be obtained within six months.
Market context
In Maryland, case manager roles often reflect ongoing demand in housing, social services, and community support settings, especially for candidates experienced with homeless or low-socioeconomic populations. These roles are competitive because employers look for both formal education and proven client-facing experience, plus strong communication, empathy, and schedule flexibility. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show direct experience with vulnerable populations and flexible availability.
