Mercy Health·Springfield, Ohio
Provide compassionate, patient-centered support in Emergency Departments by conducting screenings for mental health, substance use, and social drivers of health. Coordinate with community organizations to provide education, referrals, and follow-up care to reduce barriers to treatment.
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours: 20
Work Shift: Days/Evenings (United States of America)
to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
In 2023, Ohio ranked twelfth in the nation in drug overdose deaths. Mercy Health and AmeriCorps have partnered to build MERCY SERVES, a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Emergency Departments across Southwest Ohio. Day-to-day, Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use and mental health risk screening, social drivers of health screening, emotional support, and referrals to treatment and social services for Emergency Department patients.
Mercy serves is recruiting to serve 11-Month service term in mercy health emergency departments in sprngfield
Conduct screenings for mental health and substance use disorder and social drivers of health such as financial stability, food security, and housing.
Provide education and referrals to community-based resources and treatment for patients utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model.
Provide linkages to healthcare and social service resources.
Follow up with patients to continue providing support and reducing barriers to care after discharge.
Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed.
Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.
Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes.
Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc.
Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.
Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program.
Other duties as assigned, including specialized projects based on site needs and community outreach activities.
Required Minimum Education: High School Diploma/GED with additional career experience
4 years/Bachelor’s Degree in a relevant field (Public Health, Social Work Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate
Mercy Health is an equal opportunity employer.
As a Mercy Health [https://careers.mercy.com/us/en/lifeatmercy?utm_source=job_description] associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
may vary based on the market and employment status.
SS Corporate - Americorps
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com [recruitment@mercy.com]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com [recruitment@mercy.com].
A high school diploma or GED is required, with a bachelor's degree in a relevant field like Public Health or Social Work preferred. A Community Health Worker certificate is also desired.
Market context
Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.